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Overview: When voice is embedded in other applications and running across a network with other types of traffic, how do you identify problems with voice quality and availability, then fix them as quickly as possible? Psytechnics' Mike Hollier provides an update on the latest tools and technologies for troubleshooting converged networks; how and when to perform root-cause analysis; how to measure, monitor and manage voice quality on an ongoing basis; and how to use the data generated by monitoring and management systems to get an overall picture of the network's health and voice application's behavior.
Networking and Unified Communications
IT managers face a difficult task in trying to offer robust services and applications while reducing IT costs and complexity. With unified communications, IT managers can...
Internet Protocol (IP) Communications: what users really think of it
Both CIOs and IT teams agree that IP Communications can be of tremendous value. This survey reveals why IP adoption is increasing at a rapid rate, as well as the concerns surrounding IP.
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