VoIP Solutions Help Small Businesses Trim Costs, Gain Flexibility
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Overview: According to analysts, proprietary PBX telephone vendors are phasing out analog systems. IP telephony (IPT) based on IP-PBX software is already replacing these systems at a rapid pace. While cost savings has been the primary driver for the migration to IPT and voice over IP (VoIP), companies are reaping the benefits of new integrated applications that include video conferencing, presence-aware communication, integrated customer service support, and more.