The Next Generation Of Unified Communications For Enterprises
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Overview: The Internet and the proliferation of mobile devices, such as mobile phones and wireless Personal Digital Assistants (PDA), are changing the way businesses communicate. Free sitting, mobility, responsiveness, customer satisfaction and cost optimization are key challenges that all enterprises are facing today. This paper reviews the present and future needs of businesses for unified communications applications, and looks at the next generation of Alcatel communication applications that anticipate and meet these new requirements.