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Overview: Companies are migrating from dedicated, somewhat closed systems to open environments that converge diverse voice, data, and video applications onto single IP-based networks. In this new model, telephony runs as an application, and must operate on and interoperate with the IP network’s data infra-structure and management environment. This white paper explores the new service requirements that this migration is creating for IP Telephony support services, the Avaya IP Support Services architecture and layered service options, and insights on how to select the right IP Support Service for the business.
VoiceCon SF 2009 Keynote: Mark Straton, Siemens
Mark C. Straton, the Senior Vice President of Voice & Applications Marketing at Siemens Enterprise Communications Group delivers a keynote.
Internet Protocol (IP) Communications: what users really think of it
Both CIOs and IT teams agree that IP Communications can be of tremendous value. This survey reveals why IP adoption is increasing at a rapid rate, as well as the concerns surrounding IP.
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