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Are Intergenerational Issues Disrupting Your Service Center?

Date: January 2008
Type: White Paper
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Overview: Every generation has its own way of looking at things. As George Orwell says in the ""Quote of the Month"" in the May issue of The Customer Communicator, ""Each generation imagines itself to be more intelligent than the one that came before it, and wiser than the one that comes after it.""


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