The Pros and Cons of Supplemental Incentives

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Source: Alexander Communications Group

Date: January 2008

Type: White Paper

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Overview: Reward and recognition programs such as this are very common in field sales organizations and growing more common among customer service representatives. It discusses why companies should be very careful about offering supplemental reward and recognition programs on top of their core compensation plans. It can take the form of merchandise or travel incentives, gift certificates, gift cards, etc.

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