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Overview: Process and productivity improvements may be realized when presence-aware instant communication capabilities result in workflow simplifications and leaner business processes. This paper from Siemens recent surge in corporate instant messaging deployments is a visible testimony to the early success of presence-aware communications. The paper incorporates user presence allow individuals to see a unified view of a user’s presence states - associated with all of their individual devices and applications. The productivity benefits of presence aware applications are especially evident in taking the guesswork out of contacting employees for setting up conference calls and team collaboration sessions.
VoiceCon SF 2009 Keynote: Mark Straton, Siemens
Mark C. Straton, the Senior Vice President of Voice & Applications Marketing at Siemens Enterprise Communications Group delivers a keynote.
Internet Protocol (IP) Communications: what users really think of it
Both CIOs and IT teams agree that IP Communications can be of tremendous value. This survey reveals why IP adoption is increasing at a rapid rate, as well as the concerns surrounding IP.
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