Unified Communications: What, Why and How? - What Value Can Unified Communications Bring to Your Enterprise?
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Overview: Unified communications offer tremendous opportunity to improve enterprise efficiency, speed communications and decision making, streamline tasks, improve workflow, shorten project lifecycles, and improve customer interaction. A successful implementation requires enterprises understand these benefits, determine specific business cases that are applicable to their own organizations, and develop a migration strategy that takes both architecture and organizational factors into account. Enterprises should integrate architectural planning functions for all communications applications via converged teams or cross-functional communities charged with creating an organizational-wide roadmap for adoption of unified communications.