Windows Vistas New and Improved Remote Assistance

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Windows Vistas New and Improved Remote Assistance

Source: TechGenix

Date: January 2008

Type: White Paper

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Overview: One of the best new features in Windows XP is Remote Assistance. Remote Assistance reassured a company’s support staff from having to physically travel to each computer that had a problem and greatly abridged the amount of time required for telephone support. As great as Remote Assistance is however, it does have its limitations. In Windows Vista, Microsoft has completely refurbished the Remote Assistance feature. This white paper shows what an individual expects from the new version of Remote Assistance.

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