Does the Vista View Include Real ROI?
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(0)Overview: In examining ways to achieve greater business value from IT, recent studies by IDC on Infrastructure Optimization strategies has demonstrated that implementing best practices can help to significantly reduce operating costs and boost service levels and agility. The study was conducted on almost 1,000 organizations, and analyzed the impact of maturing organization from a Basic practices level where IT operations are uncoordinated and manual and IT is seen as a cost center, through Standardized, where there is a managed IT infrastructure with some automation and knowledge capture to Rationalized, where IT is a business enabler, infrastructure is managed and consolidated and there is extensive automation, knowledge captured and re-used.
