Web Services in the Retail Industry


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Date: January 2008
Type: White Paper
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Overview: Web services technology is a platform-neutral and the retail industry always works on razorthin margins and the key to survival lies in optimization of resources both in space and time dimensions as well as maximization of customer satisfaction. Access to timely and even real-time information to a wide variety of channel and trading partners, sales personnel, line managers, store managers etc. is the key to achieving this. In this paper, authors made an attempt to understand information-flow needs in the retail industry and also suggest a roadmap approach by which the retail enterprise could exploit the potential of web services at minimal risk.

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