The Business Case for Service Provider: Business Voice Services


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Source: Cisco
Date: January 2008
Type: White Paper
Rating: (0)

Overview: The Cisco Business Voice Solution offers service providers numerous benefits, including reduced customer churn, higher margins, and new revenue opportunities made possible by a common IP infrastructure. This paper compares four business-case scenarios and assesses how quickly service providers can expect to recoup investments in business voice services under each scenario. Several common assumptions underlie the scenarios, the primary one being that service providers have an existing Quality-of-Service (QoS)-enabled IP network.

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