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The Total Economic Impact of Microsoft Unified Communications Products and Services

Date: January 2008
Type: White Paper
Rating: (1)

Overview: Business communications are progressively more complex and require workers to manage multiple devices, applications and face-to-face interactions in an attempt to stay productively connected with one another. People naturally list multiple phone numbers and email addresses, so rather than simplifying things, a business card actually makes connecting quite complicated. As a result, when an individual wants to reach someone else, typically leaves numerous messages at multiple addresses. The idea of this white paper is to provide framework to evaluate the potential financial impact of Microsofts UC products on their organizations.


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