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Overview: The Cisco Unified Communications system of voice and IP Communications products and applications helps organizations communicate more effectively - by helping them streamline business processes, reach the right resource the first time, and increase profitability. Cisco has led the industry in employing a systems approach that integrates Cisco Unified Communications within a Cisco Intelligent Network, helping enable capabilities and information sharing throughout the network. Embedded in the Cisco Intelligent Network, the Cisco Unified Communications applications are also network-aware; they seek out the network services they require - for example, an IP phone retrieving the proper settings for power or QoS.
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