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Overview: CGI Group, Inc., one of the largest independent information technology (IT) services firms in the world. CGI Group wanted to set up two new help desk centers that would reuse existing hardware and applications, reduce cost and complexity, provide resilience through geographic redundancy and give contact center workers the freedom to stay accessible while not at their desks. The company deployed a Nortel contact center solution that offers the cost savings and flexibility of IP and wireless LANs while simultaneously supporting traditional equipment and configurations.
Unified Services Of AAA In 4G LTE Networks
The present technical white paper outlines the role of AAA services for 3GPP and non-3GPP system access in LTE technology. This paper...
Mobile Device Management for Dummies
With the increase in the use of mobile devices, you likely have questions that are left unanswered when it comes to managing and securing those devices. Well...
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