Apr 08, 2010
Know Your Costs: The Key to IT Business
To thrive in an era of economic challenges and dramatic changes to the IT function, organizations need a better handle on what’s driving costs and how to allocate them across business units. Cloud computing, growth in Internet-based business and the shift to IT services add new twists to an already complex task. The most important step organizations can take is to improve cost transparency through effective use of information.
As economic uncertainty continues, many IT organizations find themselves in the budget-cutting crosshairs. Not mincing words, CEOs and CFOs want to know why the firm is spending so much on IT and what can be done to bring costs down. They’ve heard about cloud computing and software as a service (SaaS); they know about outsourcing; they want to know if these alternatives to internal IT systems can save costs. What do CIOs need to know to answer these questions?