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Whitepaper: Business Process Management: Technology Audit

by Butler GroupJan 01, 2008

This paper published by Butler Group states that the integration and management of B2B processes requires a different approach to internal process management. Issues surrounding service level agreements, supply chain integration, business rules, and process ownership need to be closely managed within an environment designed for secure trading partner integration. What is more, paper-based touch points need to be brought under control, ideally within the same integration hub, in order to reduce unnecessary wastage and deliver a consistent, uninterrupted service to suppliers and customers alike.