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Whitepaper: FTIN Customers Win 90% of Elections With Help From Vocalocity's Internet Phone Service

by VocalocityMay 14, 2008

Using an Internet phone service as part of FTIN's offering was desirable because it would more easily integrate with the company's technology. It would also allow FTIN's customers to call voters through a desktop computer or wireless laptop equipped with a headset. This approach eliminates the need for additional equipment such as traditional telephones, and with a click-to-talk option campaign workers can quickly and easily connect over the phone with constituents without having to physically dial a phone number. As FTIN began to examine Internet phone service, said Cerrone, he quickly realized consumer-oriented Internet phone services such as Skype weren't designed to meet the needs or demands of FTIN's customers.