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VoiceCon Orlando 2009

VoiceCon is recognized as the leading event for enterprise decision-makers who need to evaluate their options for migrating to IP Telephony, Converged Networks and Unified Communications. VoiceCon presents a unique opportunity for you to speak with the experts, hear first-hand the lessons learned by enterprises that are already making the migration, to network with your peers at the receptions and see industry-leading products at the VoiceCon Exhibition. VoiceCon is focused entirely on enterprise communications -- IP Telephony, Converged Networks and Unified Communications. It is designed with one fundamental goal: To help you maximize your investment in these technologies.

Our Website: http://www.voicecon.com/


Latest Content From VoiceCon Orlando 2009

Research Report: Telcos in the Cloud: Claiming a Seat at the Table

by VoiceCon Orlando 2009Jul 01, 2009

Given the myriad challenges telcos face to their core businesses, they cannot allow themselves to be left out of the emerging "cloud" revenue opportunity. They must get on the cloud bus or risk being thrown under it.

Also in this report:
- Telcos are beginning to insert themselves into the cloud conversation by approaching the cloud in a way that highlights their current network assets and network-related capabilities.

- A more expansive notion of the cloud holds the key to telcos' ability to gain and maintain a place at the cloud table.

- Telcos have numerous avenues to attack the cloud opportunity: retail services for enterprises and consumers, wholesale/enablement services for software developers and other cloud service providers, and ecosystem-oriented services that have the potential to transform telcos' own business models and offer ways to play direct or indirect roles with various participants in the cloud services supply chain.

This IDC Insight presents IDC's current views on the role of telcos and telecom networks in the emerging (and still nebulous) world of cloud services and infrastructure.


Whitepaper: QoS & QoE: Voice Quality Across Distributed Networks

by VoiceCon Orlando 2009Apr 02, 2009

Enterprises continue to grapple with implementing quality of service (QoS), especially for real-time applications over the wide area. But just as important is the less tangible concern that�s come to be known as quality of experience (QoE). In this presentation, NetForecast discusses what you'll have to do to ensure that wide-area voice traffic metrics meet network-level QoS requirements.


Whitepaper: Unified Communications: Results From The Test Lab

by VoiceCon Orlando 2009Apr 02, 2009

Does Microsoft Office Communications Server Release 2 represent a major step forward for Microsoft in terms of supporting voice functionality that approaches the level we expect from legacy PBXes? Does OCS R2 perform up to enterprise levels of expectations? And how do other vendors� UC capabilities stack up to OCSes? Rob Smithers, from Miercom, a leading test lab, will let you in on their latest findings, including: Does OCS Release 2 support a critical mass of traditional telephony features, and does it do so as well as legacy platforms? Can OCS support mission-critical telephony needs at scale? How do competing vendors� UC interfaces and applications compare with those of desktop vendors like Microsoft? What areas of performance and feature/functionality should buyers pay the most attention to when evaluating whether vendor UC products work as advertised?


Whitepaper: Organizing IT For Next-Gen Converged Networks

by VoiceCon Orlando 2009Apr 02, 2009

In the first generation of IP Telephony, the �voice� and �data� folks had to figure out new ways of working together to send voice over the �data� network. With Unified Communications, many more stakeholders become involved: Applications developers, datacenter managers, staff in charge of directories and e-mail, just to name a few. In this presentation, Delphi�s Gary Audin addresses concerns for those facing the organizational challenges of both IPT and UC, including: When and why do you need to consider a change in organization or internal governance? When a change is needed, how does it get put together and by whom? Do you need a UC or convergence �champion� or �czar� to coordinate the organizational transition? What processes are needed to open and maintain the lines of communication among voice, data network, applications developers, and messaging/e-mail IT specialists?


Whitepaper: IP Telephony and UC: Getting More Bang from Smaller Budgets

by VoiceCon Orlando 2009Apr 02, 2009

Pricing for communications systems has been evolving rapidly amid the industry's move to software, with its pricing models. Now, as vendors seek new ways to sell products and push united communications (UC) in a difficult economic climate, they're trying even more different pricing strategies. Doug Carolus, director of operations and consulting services at Ncompass Solutions, looks at the range of pricing and licensing issues across communications capabilities, from basic IP PBXes to UC applications, to give you a sense of the trade-offs and negotiating strategies you'll need to get the best value for your communications investment.


Whitepaper: The Future Of Voice Messaging

by VoiceCon Orlando 2009Apr 01, 2009

Voice messaging systems became part of the landscape because phones need to be answered whether or not the called party was available. But with presence, IM, and related UC applications and capabilities, there are new ways to assess the value voice messaging and Unified Messaging deliver. Blair Pleasant, president of COMMfusion, analyzes the new options becoming available in this presentation.


Whitepaper: Four Flavors of Fixed-Mobile Convergence: Nortel

by VoiceCon Orlando 2009Apr 01, 2009

Fixed mobile convergence is coming, but different implementations are being proposed. Some combine Wi-Fi and cellular and transparently hand off calls between the two environments, while others depend solely on cellular service. Most implementations have employed servers that are under the control of the enterprise, but some cellular carriers are introducing network-based FMC services. In the current economic environment, any investment is subject to close scrutiny, but an FMC deployment has the potential to pay for itself in reduced cellular charges. This presentation offers four versions of FMC so you can see the widest range of technical options and associated business cases, and give you a better understanding of the most cost-effective way to bind your wired and wireless connectivity more closely together, as well as the business case for doing so.


Whitepaper: Four Flavors Of Fixed-Mobile Convergence: Research In Motion

by VoiceCon Orlando 2009Apr 01, 2009

Fixed mobile convergence is coming, but different implementations are being proposed. Some combine Wi-Fi and cellular and transparently hand off calls between the two environments, while others depend solely on cellular service. Most implementations have employed servers that are under the control of the enterprise, but some cellular carriers are introducing network-based FMC services. In the current economic environment, any investment is subject to close scrutiny, but an FMC deployment has the potential to pay for itself in reduced cellular charges. This presentation will present four versions of FMC so you can see the widest range of technical options and associated business cases, and give you a better understanding of the most cost-effective way to bind your wired and wireless connectivity more closely together, as well as the business case for doing so. Key questions addressed are: Does FMC need a Wi-Fi component? Which versions of FMC enable you to reduce cellular costs? What are the advantages of packaging an FMC solution in an IP-PBX, adjunct server, or network service? What management and support issues will need to be addressed in the FMC solution? Will the user interface be fully transparent, and if not, will this be a barrier to adoption?


Whitepaper: Four Flavors of Fixed-Mobile Convergence: Integrating Wireless and Wireline Telecommunications

by VoiceCon Orlando 2009Apr 01, 2009

Fixed mobile convergence is coming, but different implementations are being proposed. Some combine Wi-Fi and cellular and transparently hand-off calls between the two environments, while others depend solely on cellular service. Most implementations have employed servers that are under the control of the enterprise, but some cellular carriers are introducing network-based FMC services. In the current economic environment, any investment is subject to close scrutiny, but an FMC deployment has the potential to pay for itself in reduced cellular charges.

This presentation shows four versions of FMC so you can see the widest range of technical options and associated business cases. You will also better understand the most cost-effective way to bind your wired and wireless connectivity more closely together, and the business case for doing so.

Key questions addressed are:
- Does FMC need a Wi-Fi component?
- Which versions of FMC enable you to reduce cellular costs?
- What are the advantages of packaging an FMC solution in an IP-PBX, adjunct server, or network service?
- What management and support issues will need to be addressed in the FMC solution?
- Will the user interface be fully transparent, and if not, will this be a barrier to adoption?


Whitepaper: Hardphones, Softphones, And Next-Gen Systems

by VoiceCon Orlando 2009Apr 01, 2009

The demise of the desk phone has been predicted for several years now, but there�s little evidence of even much of a decline in desk phone deployments. In the current economic downturn, should there be a reassessment of the 30% to 40% of a new system� cost that�s devoted to desktop instruments? What�s the case for deploying a desk phone to non-customer-facing employees? In this presentation, Stephen Leaden debates whether budget cuts should finally force enterprises to revisit the expense of desk phones. He also considers the features and functions that are most appealing in desk phones in this environment. Important questions include: With some vendors bundling UC functionality with IP-PBXs, is it worthwhile to forgo hard phones altogether? What is the price/performance of the latest phone sets? Are vendors cutting prices to stimulate continued demand? What are the lifecycle expectations for hard phones? Will the cost of vendor-proprietary desk phones drive increased adoption of: SIP phones? Softphones? Mobility features in call control platforms? What quality and security challenges need to be overcome before softphones/UC portals go more mainstream?