myDIALS is pioneering a new industry standard in Operational Performance Optimization with a Software as a Service (SaaS)-based solution that offers unparalleled usability and delivers timely, actionable metrics, contextual information, guided diagnosis and every person analytics directly to all employees.myDIALS extracts right-time metrics and calculates Key Performance Indicators (KPIs) and associated Key Performance Drivers (KPDs) across all business roles, processes and value streams.

With myDIALS, customers in the manufacturing, oil and gas, utilities, healthcare, financial services, government and mining industries are maximizing the value of their existing environment to quickly resolve issues and optimize operational performance on an ongoing basis. myDIALS is based in Lafayette, Colo.

Visit for more information.

Our Website:

Latest Content From myDials

Whitepaper: Operational Intelligence: Tips to Optimize Business Performance

by myDialsJan 26, 2010

In tough economic times, the business operations look to Information Technology to provide the information required to support decisions to streamline operations and improve the efficiency and effectiveness of all business processes. At the same time, IT budgets are under pressure and hence most IT departments have limited discretionary budget and resources. Any new initiative has to leverage the existing IT environment, enhance the value of existing business and operational systems and deliver significant business value and rapid return on investment.

Optimizing the business performance requires timely, consistent, relevant performance information directly available to all decision makers so they can make more informed, quicker, better decisions to positively affect operational results and business outcomes. This is a relatively new category of IT capability that is called Operational Intelligence.

Whitepaper: World Class Dashboard for Better Business Outcomes Revealed

by myDialsJan 26, 2010

Companies are examining operational performance more closely as they strive to improve efficiency and effectiveness across all aspects of the business. Traditional measures of business success are primarily financial in nature and tend to report historical outcomes. While these measures enable some understanding and analysis of past performance, they are not sufficient to determine the practical actions required to optimize operational performance.

Additional performance metrics have been used to address the issue of performance improvement. The first approach has been to identify Key Performance Indicators or KPI metrics that are aligned with the corporate strategy and typically measure progress toward achieving strategic goals. KPI metrics are useful for ensuring strategic alignment across the various organizations within the company and illustrate whether strategic goals are achieved. However, they measure results achieved in a past period and don�t provide insight into the activities and drivers of those results, particularly within a period.

This leads to the need for another category of performance metrics called Key Performance Drivers or KPD metrics. A KPD is a measure that directly affects a business outcome or achievement of a KPI. These KPD metrics can be:

• A leading indicator or early warning that a situation exists that if not addressed will    lead to a poor result;
• A performance metric that is associated with a preceding step in a value stream or    business process; or
• A metric that contributes directly to a KPI and may be a component in the way