InfoVista empowers telecom operators, services providers and large enterprises to maximize business return and productivity by assuring the optimal performance of mission-critical networked services, applications and infrastructures. Eighty percent of the world's largest service providers and more than 30 of the top 100 global corporations rely on InfoVista's proven solutions for Proactive Service Assurance to foresee potential service issues before they impact end users, improve business effectiveness, reduce operating risk, lower cost of operations, increase agility and create competitive advantage. Sample customers include Bell Canada, Bharti, BNP Paribas, British Telecom, Cable & Wireless, CitiGroup, Defense Information Systems Agency (DISA), Deutsche Telekom, Fidelity Investments, JP Morgan Chase, SFR, SingTel, T-Mobile, Telefonica, and Telstra. InfoVista is traded on the Euronext Paris (FR0004031649) and can be found online at

Our Website:

Latest Content From infovista

Whitepaper: ntl:Telewest Calls On InfoVista To Help Monitor Quality Of Delivered Services

by infovistaOct 02, 2008

With mergers and acquisitions becoming commonplace in the industry, the challenges that arise from merging multiple infrastructures are also becoming commonplace and burdensome. This case study explores how a customer of InfoVista, a leading provider of proactive service assurance technology, overcame those challenges. After two companies, ntl and Telewest, merged, the newly formed company required greater visibility into its entire network infrastructure and identified the need to adopt network and application performance technology so it could quickly pinpoint and resolve issues before they impacted customers. This case study discusses the complex issues ntl:Telewest faced regarding meeting stringent SLAs, the considerations for selecting the right technology to help monitor the quality of delivered services, and why a proactive approach to performance management has been the key to a successful merger and sustainable customer satisfaction.