TECH DIGITAL RESOURCE LIBRARY

EMC Document Sciences

EMC Corporation (NYSE: EMC) is the world's leading developer and provider of information infrastructure technology and solutions that enable organizations of all sizes to transform the way they compete and create value for their information. Information about EMC's products and services can be found at www.EMC.com.

EMC Document Sciences award-winning xPression software suite enables organizations to automate the creation and delivery of well-designed, highly personalized customer communications, including relationship statements, contracts, profit/loss reports, marketing collaterals, and correspondence. More than 575 content-driven organizations worldwide, including over 60 Fortune Global 500 Companies, use EMC Document Sciences solutions to reduce development costs by up to 90 percent, improve time-to-revenue by as much as 75 percent, and enhance the overall customer experience with highly effective and dynamic 1:1 communications.

Our Website: http://www.docsciences.com


Latest Content From EMC Document Sciences

Whitepaper: Insurer Priorities and Plans Analyst Report

by EMC Document SciencesNov 01, 2011

This Strategy Meets Action (SMA) research report highlights the growing role of customer communications and document/content management (CCM and ECM) in insurance. The combination of the ongoing economic uncertainty and evolving expectations of customers, results in a very competitive landscape. Learn why ECM & CCM continue to be core technologies that enable insurers to grow, reduce costs, and improve overall customer service.Compliments of EMC (www.emchasyoucovered.com).


Whitepaper: Improving and Streamlining Customer Interactions in Financial Services with Customer Communications Management

by EMC Document SciencesSep 01, 2011

Improving customer interactions, while streamlining processes, is a major focus for many financial services organizations. Yet today's customers have high expectations for personalized communications, and visual quality matters more than ever.

Savvy financial services firms use customer communications management tools to personalize the correspondence, contracts, statements, bills and other customer content. These firms report dramatic reductions - up to 75 percent - in the time it takes to deliver high-quality, personalized communications to their customers.

Download this whitepaper to learn about the trends in customer communications in financial services and how today's customer communications solutions can help your firm attract and retain the most valuable customers.


Whitepaper: 15-Minute Guide to Best Practices in Multichannel Correspondence Management

by EMC Document SciencesJun 21, 2010

This guide examine various types of customer correspondence, the migration to electronic formats, challenges and best practices, capabilities for a multichannel communications infrastructure, the means for delivering electronic correspondence, and what to look for in a comprehensive correspondence solution.


Whitepaper: Guide: Reducing Risk Through Electronic Contract Management

by EMC Document SciencesJun 18, 2010

This guide focuses on the challenges surrounding manual, paper based contract processes and identifies reasons why such outmoded methods are being replaced with automated, secure, and paperless solutions that reduce time, cost, and risk.


Whitepaper: 15 Minute Guide to Multichannel Marketing Communications

by EMC Document SciencesJun 18, 2010

This guide focuses on the challenges of creating and delivering personalized marketing communications across multiple publishing channels.

It examines the creation of multichannel marketing communications, the role of content and data management, and how software can be used to automate and manage various production and delivery processes.


Whitepaper: 15 Minute Guide to Elevating the Customer Experience Through Statements

by EMC Document SciencesJun 18, 2010

This guide focuses on the importance of customer statements, in particular the vital role they can play in marketing an organization�s products and services, building and maintaining brand awareness, and reducing customer service costs.

It examines the features that make an effective statement from the customer perspective and how better statements can vastly improve the way businesses communicate with their customers.


Whitepaper: 15-Minute Guide to Best Practices in Multichannel Correspondence Management for Insurance

by EMC Document SciencesMay 01, 2009

This guide examines various types of customer correspondence, the migration to electronic formats, challenges and best practices, capabilities for a multichannel communications infrastructure, the means for delivering electronic correspondence, and what to look for in a comprehensive correspondence solution.


Whitepaper: 15-Minute Guide to Elevating the Customer Experience Through Statements

by EMC Document SciencesMar 01, 2009

This guide focuses on the importance of customer statements, in particular the vital role they can play in marketing an organization�s products and services, building and maintaining brand awareness, and reducing customer service costs.


Whitepaper: 15-Minute Guide to Reducing Time, Cost, and Risk Through Electronic Contract Management

by EMC Document SciencesMar 01, 2009

This guide focuses on the challenges surrounding manual, paper based contract processes and identifies reasons why such outmoded methods are being replaced with automated, secure, and paperless solutions that reduce time, cost, and risk.


Whitepaper: 15-Minute Guide to Best Practices in Multichannel Correspondence Management for Financial Services

by EMC Document SciencesMar 01, 2009

This guide examines various types of customer correspondence, the migration to electronic delivery, best practices and recommended capabilities for a multichannel communications infrastructure, and what to look for in a solution.