Gartner Customer 360 Summit

The Gartner Customer 360 Summit, March 30-April 1 in Los Angeles, a must-attend event for CRM business, marketing and IT leaders, provides complete coverage of the new strategies and technologies that are enabling organizations to better understand and engage their customers, build loyalty and grow the business. In two action-packed days you'll learn from and interact with 21 Gartner analysts, your peers and solution leaders in a variety of formats to drill down into your most critical CRM topics, including: CRM strategy, customer analytics, customer experience, customer acquisition, digital and social media, and much more.

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Latest Content From Gartner Customer 360 Summit

Whitepaper: Website Usability and the Customer Experience

by Gartner Customer 360 SummitJan 01, 2011

During this presentation Gartner analyst Ray Valdes will discuss the user experience and what business value it can provide, how organizations should choose user interface technologies to deliver a better user experience as well as the best practices and methodologies that organizations should adopt to gain an effective user experience.