TECH DIGITAL RESOURCE LIBRARY

Axios Systems

Axios Systems provides ITIL* based Service Desk and IT Service Management solutions to meet our customers' needs. Our core solution, assyst, offers our customers a consolidated approach to ITIL and IT Service Management through the fusion of all ITIL processes in an out-of-the-box ITIL based ITSM application.

Our Website: http://www.axiossystems.com


Latest Content From Axios Systems

Whitepaper: Saudi Hollandi Focuses on IT Infrastructure to Meet Growing Requirements (Case Study)

by Axios SystemsApr 14, 2009

As Saudi Hollandi Bank expanded, it became apparent that the existing IT infrastructure was not adequate to meet its growing requirements. The IT team then began to focus on the implications for both people and processes. SHB was keen not to approach the initiative from purely a technology perspective and was eager to truly follow ITIL best practice. It chose Axios due to the vendor�s consulting expertise and assyst, a single, unified, best-of-breed solution.


Whitepaper: Standard Bank Seeks to Reap Benefits of Integrated Asset Management (Case Study)

by Axios SystemsOct 17, 2006

The IT team at Standard Bank was concerned about a lack of asset information in the organization, due to the rapid growth and expansion of the bank. They wanted to know exactly what hardware had been bought and what software was installed on this throughout the company. Realizing the benefits that integrated asset management would bring, they looked for the optimum way of achieving this. Altiris was already used as the internal software deployment tool, so the team decided that integrating this with the assyst IT Service Management software would be the best solution.


Whitepaper: Ease and Speed of Implementation Are Key Factors in Royal Liver's Selection of Axios Systems Solutions (Case Study)

by Axios SystemsMay 23, 2006

Royal Liver Assurance formed a selection and evaluation team to choose the best product based on three key selection criteria: Compliance with the IT Infrastructure Library (ITIL)-- Royal Liver required a product purpose-built to support ITIL, rather than one that had been adapted from a Help Desk tool. Integration -- Configuration, Incident, Problem and Change Management had to be integrated from a single source to allow comprehensive reporting and incident life-cycle management. Ease and speed of implementation -- Two products were shortlisted, one of which was assyst from Axios Systems. assyst was selected because of its ease of use, features, reporting facilities, support and strength of its existing user base.