GMC Software Technology

GMC Software Technology delivers the best-of-breed solution with unrivalled experience in the field of Customer Communications Management (CCM). Our solution inspires businesses and enterprises to take customer communications to a whole new level and benefit from every conversation.

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Latest Content From GMC Software Technology

Webcast: Implementing an Integrated, Mobile-Optimized Customer Communications Experience

by GMC Software TechnologyJul 30, 2013

Today's bank customer expects seamless channel integration, and nothing less. Banks that fail to provide a seamless, singularly branded experience across all customer touch points risk alienating a new generation of customers.

When it comes to customer communications, a personalized, multichannel experience is required. And banks must focus on simplifying communications to achieve this. Simplifying shortens the distance between customer and company. That means being where the customer is and providing useful, intuitively designed content in the medium they choose. Mobile-based communication is practical and desirable since customers conduct business everywhere and at all hours. For today's customer, paper delivered in an envelope won't do; banks need to deliver an interactive, digitized and mobile-optimized experience. 

In this one hour webinar hosted by Bank Systems & Technology and sponsored by GMC Software Technology, learn best practices about how banks can deliver a personalized, multichannel and simple customer communications strategy.

Whitepaper: Optimizing Customer Communications: The Key to Bank Growth

by GMC Software TechnologyMay 20, 2013

Optimizing customer communications management is essential for banks that are looking to grow. Yet legacy systems at many banks impede effective communications, and some approaches to modernizing them involve so much time, cost and risk that banks are reluctant to invest.

Fortunately, emerging approaches to modernization give banks the flexibility they need to start improving communications without lengthy delays or hefty outlays.

Webcast: Taking Customer Communications Management Beyond Legacy Systems

by GMC Software TechnologyDec 06, 2013

Continued growth - whether organically or through M&A - is vital for a bank's ongoing health. But with growth comes challenges, particularly in the area of Customer Communications Management. Without question, optimizing and modernizing customer communications is essential for banks that are looking to grow. However, banks that are still using legacy systems and old processes to generate customer communications may find that their systems are holding them back.

In this one hour webcast hosted by Bank Systems & Technology and sponsored by GMC Software Technology, learn best practices about how banks can repurpose and leverage their existing IT infrastructure, even while undergoing core systems modernization. Learn how businesses can meet the demands of both the business and their customers quickly and cost-efficiently avoiding the high risk and high price of a full migration or opting for third-party outsourcing.