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Latest Content From Hewlett-Packard

Webcast: Big Data + the Service Desk = A Winning Combination

by Hewlett-PackardApr 02, 2015

Service desk performance can result in either winning or losing a customer.

Regardless of your service desks size, big data tools are available to help your service desk succeed.

Attend this webinar and learn how big data, combined with your service desk strategy can:

  • Enable process improvement
  • Reduce ticket volumes
  • Increase efficiency
  • Win the trust and loyalty of customers

Don’t miss this opportunity to learn how you can use big data and tip the scales in your favor!

Webcast: HP IT: Getting to Root Cause Faster with Data Analytics

by Hewlett-PackardSep 25, 2014

The HP IT organization manages more than 20,000 databases, 50,000 servers, 60,000 network devices, and 2,000 applications spread across datacenters located in three cities. How does HP Operations Analytics help HP IT ensure performance and availability of systems and applications in their traditional and private cloud data centers?

HP IT will share 3 use cases of HP Operations Analytics, achieving results in minutes rather than days or weeks:

  • Identifying root cause of widespread global network outage
  • Troubleshoot application outage from configuration change
  • Find root cause of problem related to Exchange performance

Join Gary Brandt, HP Global IT Functional Architect, and Sancha Norris, Sr. Product Marketing Manager, Operations Analytics to learn how HP IT incorporates best operational practices to collect and analyze structured and unstructured data using big data analytics at enterprise scale.

Webcast: The cost of inaction—what cyber crime could cost your business

by Hewlett-PackardSep 15, 2014

The average company in the United States loses $12.7 million annually to cyber crime. Other countries are close behind. These are results from the recently completed Ponemon Institute 2014 Cost of Cyber Crime study. You know the risks, but you need the data to plan your defenses and demonstrate the cost of inaction.

View this webinar with Dr. Larry Ponemon to get the information you need. You’ll learn:

  • What cyber crimes are most common and most costly
  • The hidden internal and external costs you incur
  • What security defenses are most effective in reducing losses
  • How businesses with a strong security posture drive down costs

Webcast: What is the Orchestrated Datacenter?

by Hewlett-PackardAug 19, 2014

IT organizations are tasked with delivering end-to-end services for infrastructure and applications, while concurrent revolutions in cloud computing, mobility, big data and security are redefining what enterprise users expect from their applications and IT services.

IT professionals need to manage the complexity of accelerated delivery of services across traditional IT Data Centers or cloud environments-whether it is a full stack of infrastructure from storage, network, servers to databases or right up to the application layer. As an IT organization, success depends on efficiently orchestrating operations across functional silos, eliminating the hand-offs, delays and errors that lower the end users' experiences.

Join Andy Mackay and Muneer Mubashir as they discuss what the Orchestrated Data Center really is.

Webcast: Self-service strategies that put service relationship management into hyperdrive

by Hewlett-PackardMay 29, 2014

New capabilities in the self-service request management and service relationship management (SRM) suites only scratch the surface in dealing with the demand for business enablement. To keep pace with the breakneck speed of change, Technology & Service Management teams are increasingly revamping their service catalogs, self-service portals and reach for automation solutions.

Join us to hear industry experts explain:

  • Why you must shift your self-service strategy and how to make that shift to enable your customers
  • How and what the key steps are that you need to consider
  • How an automated solution can accelerate your efforts

HP is the sponsor of this material. By submitting your information you agree to be contacted by HP on topics of interest. Before deciding please review HP’s privacy statement .

Webcast: How to Test without Production Access: Best Practices Revealed

by Hewlett-PackardMay 01, 2014

You know that you can’t risk going into production without testing in an actual production environment, but you don’t have access to production. At this webinar, you will learn why Service Virtualization (SV) and Network Virtualization (NV) have been so important to your peers and competitors in dealing with this issue through references, best practices, compelling ROI and Break Even Calculations.

Attend this webinar to learn how to:

  • Make your prior to production environments like production
  • Ensure quality of feature function to production in the shortest time possible
  • Deliver high performance and resilient apps into production

Register for this webinar to learn why and when you should consider leveraging Service Virtualization and Network Virtualization in order to test in production environments without production access.

HP is the sponsor of this material. By submitting your information you agree to be contacted by HP on topics of interest. Before deciding please review HP’s privacy statement .

Webcast: How Predictive Analytics can Prevent Business Outages

by Hewlett-PackardFeb 19, 2014

IT organizations use BSM solutions to manage the availability and performance of their business technology. As IT management capabilities evolve, customers are finding new ways to leverage those capabilities and help the business.

In this session, Playtech’s Eli Eyal will describe how they used predictive analytics software to:

  • Analyze business and infrastructure metrics.
  • Gain insight of actual business trends.
  • Detect anomalies before the business is impacted.
  • Keep their partners and their own revenues on track.

Webcast: Oracle License Management: How to Take Control

by Hewlett-PackardFeb 19, 2014

When a large software vendor such as Oracle requests a license reconciliation, organizations need to be prepared. Organizations that understand this problem are faced with the reality that there is no easy, automated way to tackle this challenge—at least until today.

Attend this webinar to learn how to:

  • Accurately and consistently manage your Oracle enterprise licenses
  • Understand how HP’s solutions, combined with profession services from EWC, can help you get there
  • Enable your organization to take control of your Oracle environment so you are in the driver’s seat
  • Expand the capabilities of this solution to a broader software asset management program that drives measurable business value

Register for this webinar to learn how to develop a consistent, automated way to respond to license reconciliation processes for compliance.

Webcast: IT Ops Big Data: Prepare for the Avalanche

by Hewlett-PackardFeb 12, 2014

An avalanche of data is racing down the mountain toward you – are you ready? Everything these days creates data and it is vital that you glean the nuggets of gold from this information before you are trapped in the avalanche.  IT Operations (Ops) Analytics can help you use this landslide of data to better support the business.

Attend this webinar to learn how to:

  • Determine how much IT ops data you’re using to help your business stay on track
  • Find a new approach to collect, store and analyze data
  • Keep everything impacting your business under the control of IT ops

Register for this webinar to learn how to address new IT challenges using an innovative approach that embraces existing methods and brings new technologies to help IT manage everything that touches IT.

Webcast: Survival of the Fittest: The Core Network Evolution, Mobility Management & Subscriber Data Management

by Hewlett-PackardJan 14, 2014

Key elements of the mobile core network, including the Home Location Register, Home Subscriber Server, and User Data Repository, are more important than ever before. Traditional mission-critical services like voice telephony and messaging depend on these network elements for continuous availability. The advent of unified subscriber data and the growing power of IT-based network elements are increasing the concentration of subscribers in the Subscriber Data Management network elements. In addition, wave after wave of new services delivered via smart devices and apps and powered by cloud services increases the importance of the mobile broadband network to consumers and businesspeople. In the 21st century mobile network, an outage is instantly detectable by large numbers of continuously connected consumers. 

At the same time, the global mobile industry is transforming at a rapid rate. In addition to technology evolutions, such as front-end/back-end architectures, LTE network deployments, and the advent of VoLTE and Network Function Virtualization (NFV), there is a massive wave of merger-and-acquisition activity. After a relatively quiet period of international M&A, large telecommunications companies are engaging in some of the largest international transactions in the history of the mobile telephony and broadband industries. The pace of both domestic and international M&A will continue to accelerate over the next few years, with powerful consequences for networking departments around the world. 

In this webinar we will address a range of technology and business evolutions, including:

• The importance of availability as a primary consideration for mobile core network Subscriber Data Management functions
• How to leverage Subscriber Data Management to deploy new technologies efficiently and achieve superior economics and operations
• How to develop merger-proof and merger-resilient network architectures
• Use cases for Subscriber Data Management in advanced network deployments