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Serenova

Serenova

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Latest Content From Serenova

Webcast: The 3 Key Technologies to Transform Customer Experience

by SerenovaDec 05, 2018

Enterprises that seek to transform the customer experience have focused in on three critical technologies:

  • Cloud
  • Omnichannel
  • Analytics

But many enterprises remain unclear about exactly what these technologies are and how they will actually be used to create the customer experience of the future. In this expert-led webinar, Sebastian Menutti of Frost & Sullivan will provide research data and in-depth analysis that will help you understand the technologies that will drive the transformation of your contact center systems and the customer experience that those systems deliver.