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Overview: The Queensland department of child safety is responsible for protecting children and young people at risk of harm, and whose parents cannot provide adequate care or protection for them. In accordance with the Queensland government’s commitment to reform the state’s child protection system, the department was required to replace outdated and ineffective systems with a single, statewide electronic client management system. The department worked with Microsoft consulting services and Microsoft partners Avanade, Devtest and Readify to create the new system based on a range of Microsoft products and technologies.
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