Assessing e-Government Progress - Why And What
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Overview: It is frequently claimed that providing an effective e-government assessment framework is a necessary condition for advancing e-government. However, there are major drawbacks in many of the existing e-government frameworks and surveys, as e.g. lack of a clearly defined purpose, and that they do not allow for specific national contexts and priorities. This research paper discusses the use of e-government frameworks and benchmarking tools. The paper also reviews some of these frameworks and discusses to what extent they really can fulfill their intention in acting as guiding tools in e-government implementations.