State of E-Mail/Messaging Management
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Overview: Even as the already expansive volume of corporate data transmitted through e-mail and other messaging systems grows, government and corporate regulators are dictating that companies maintain this massive amount of information longer and rapidly produce specific messages for legal and regulatory purposes. Get this CMP Research report to learn if companies are keeping up with these requirements or are drowning in the deluge?
Business today literally runs on
e-mail. In the last decade, no other
application has changed corporate
communications as dramatically.
The speed, simplicity and convenience of
messaging systems made e-mail the obvious
conduit for both critical business exchanges
and the more commonplace ongoing
dialogues that keep companies moving
forward. The rapid and intuitive nature of
e-mail continues to fuel the explosive growth
of the medium, with IDC estimating that the
number of e-mails sent grew from 9.7 billion
a day in 2000 to 40 billion a day in 2006.
Similarly, instant messaging (IM) use for
business purposes is also taking off, with
more companies putting it to work to speed
internal processes and make them more
responsive to customers.
The downside of e-mail's exponential
growth is the tremendous pressure it
places on companies to administer this
massive volume of stored information.
Given the importance and sensitivity of the
content in so many messages and the
current environment where enterprises
must meet a growing list of federal and
state regulations, corporate governance
rules and legal discovery requirements,
businesses need a comprehensive storage
policy and system in place that allows
them to centrally, securely and efficiently
manage their archived messages. How are
companies doing with respect to managing
their messaging systems in a regulated business
world? And what kind of progress are
businesses making with electronic records
management as a whole?


