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Offshore Outsourcing: Contracting Out IT Services In A Global Marketplace


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Source: National Association of State Chief Information Officers
Date: January 2008
Type: White Paper
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Overview: Outsourcing has become a popular approach to cost savings and productivity improvements in state government. The uncertain economy and increased financial pressures have forced large enterprises, including state governments, to squeeze every possible return out of their information technology (IT) investment. IT outsourcing has expanded in recent years to include applications development, network management, and desktop management in addition to more traditional data processing and call center services. This white paper explains the reason for Contracting Out IT Services in a Global Marketplace.

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Development : Open Source, Windows/.NET, Web Development, Security, Mobility, Java, High Performance Computing, Embedded Systems, Development Tools, Database, Architecture & Design, C/C++

Government : Cloud/SaaS, Leadership, Information Management, Federal, Mobile & Wireless, State & Local, Enterprise Applications, Security, Policy & Regulation, Enterprise Architecture

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Infrastructure : ATM, Ethernet/Gigabit Ethernet, Frame relay, IPv6, Traffic Management, Network/Systems Management, PBXs, Printers, Remote Access, Routers, Switches, UPS, VPNs, WAN Optimization/Acceleration, Wide Area File Services

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Management : Career Development, Training, Small-Medium Business, Salary/Compensation, ROI/TCO, Regulation/Compliance, Recruiting, Personnel Management, Outsourcing, Legal, H-1B, Executive Insights/Interviews, Workplace Trends

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Security : Security Administration, End user/Client Security, Encryption, Cyberterror, Attacks/Breaches, Application Security, Antivirus, NAC, Perimeter Security, Privacy, Vulnerabilities and Threats, Storage Security, Intrusion Prevention

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