Offshore Outsourcing: Contracting Out IT Services In A Global Marketplace
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Overview: Outsourcing has become a popular approach to cost savings and productivity improvements in state government. The uncertain economy and increased financial pressures have forced large enterprises, including state governments, to squeeze every possible return out of their information technology (IT) investment. IT outsourcing has expanded in recent years to include applications development, network management, and desktop management in addition to more traditional data processing and call center services. This white paper explains the reason for Contracting Out IT Services in a Global Marketplace.