Critical Issues for Mobile Government
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Overview: The advantages of mobile and wireless technology are so far reaching that Local, State and Federal Government Institutions have only scratched the surface of what is achievable. Developments in mobile technology, such as mobile e-mail and personal information management technologies have resulted in efficiency gains for public sector organizations and have proved to be useful at the front line of public service delivery - in health, transport, criminal justice, social services and education. This paper highlights the considerations that local, state and federal Government institutions should be aware of when developing their handheld software strategy.