Spyware: Guidance on Mitigating Risks From Spyware
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Overview: The term spyware refers to technologies that collect information about a user without his or her knowledge and reports that information to a third party. Certain forms of spyware can intercept sensitive and confidential information about an organization or user, including passwords, credit card numbers and other identifying data. As a result, spyware has significant confidentiality, integrity and availability implications for both a bank and its customers. Financial institutions should consider anti-spyware strategies for their enterprise information security programs and customer awareness programs.