The Microsoft CRM Solution for Local Government
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Overview: As local authorities strive to meet the broad modernization program for e-Government, running customer relationships is a key. Increasingly, enlightened organizations are benefiting from Customer Relationship Management (CRM) solutions, allowing their key asset - their people - to maximize their potential and ultimately to deliver better services to citizens. Microsoft is helping local authorities across the UK to deliver operational efficiencies and improve access to front-line services, using its specially developed CRM solution for Local Government.