Sep 11, 2012
The IT Rules Have Changed
Mobile devices, cloud computing, and big data analytics are blowing the old IT rules to pieces. Where companies once turned to their IT organizations for tech support, they now need technology embedded into their products and services. This customer-facing role for IT has been growing ever since the dawn of the Web, but now it’s a win-or-lose imperative. What we’re seeing in this year’s InformationWeek 500 ranking of the most innovative U.S. users of business technology is how the very best IT organizations are changing to play by these new rules.
This year’s No. 1 company, Beth Israel Deaconess Medical Center, has been using electronic health records since 1985--long before most other hospitals--and is able to leverage the impressive amount of patient data it has collected over the years for its new medical informatics platform, Clinical Query. No. 2 company Deere experimented with agile programming and found that its developers liked the technique so much, they’re pushing to use agile sprints on other projects. And at No. 3 company Zynga, customer service is just another IT function.
Find out how these and other companies are embracing the new rules for IT and how the CIO role is changing to meet the new challenges. (R5320912)
Survey Name 2012 InformationWeek 500
Survey Date December 2011 to April 2012
Region North America
Number of Respondents 500