Dec 02, 2014
Hold On Loosely
Taken together, InformationWeek's recent Big Data and Analytics and Consumerization of IT surveys show IT somewhere between a rock and a hard place.
On one hand, this year's Big Data and Analytics Survey revealed some extremely positive trends, including more focus on external data sets, expanded use of big data tools, and greater emphasis on customer-centric data. However, across the spectrum of sizes and verticals, only 30% say they're very or extremely effective at identifying critical data and using it to make decisions -- that's down from 42% in 2013. A whopping 63% say they're only moderately or slightly effective, with the remaining 7% throwing in the towel and admitting defeat.
Meanwhile, respondents to the 2015 Consumerization of IT Survey have largely accepted the infiltration of consumer-class tech into enterprise networks. But that doesn't mean they're happy about it or see it as a positive. Just 10% say it's made users much more engaged with IT.
The upshot is that many CIOs feel like business departments don't want IT's help -- even though they clearly need it to get the most from big data. The answer is to re-engage, but with an understanding that one size does not fit all. (S8271214)