Research: 2012 IT Perception Survey

Oct 05, 2012


How IT's Perceived by Business

Remember when the IT department was the group that saved your bacon time and again? Computer crashes that everyone was convinced wiped out precious corporate data turned into miraculous recoveries. Critical applications that suddenly stopped working were just as suddenly revived. Even the ill-conceived, snarky "reply all" email that was deleted before corporate-wide distribution. Windows upgrades, network upgrades, database upgrades, everything upgrades were handled with aplomb.

So what happened?

To find out, we surveyed IT and non-IT professionals about how IT is perceived in their companies. Some of their answers may be surprising: Our data shows a gap between IT's perception of itself as reasonably innovative and effective, and non-IT's lukewarm view. (R5511012)

Survey Name   InformationWeek 2012 IT Perception Survey
Survey Date   August 2012
Region   North America
Number of Respondents    382
Purpose   To determine how IT is perceived in the enterprise.

Research Report