Building a Rock Star Community Team
[ Source: Enterprise 2.0 Conference ]
November 2011-
Whether you are inheriting a community or starting one from scratch, having the right community team is critical to your success. Learn best practices for determining the size team you need, organizing your team, aligning with business units, budgeting, maintaining consistency across the team and the skillsets you should be hiring for.
Proactive End-User Experience Monitoring of Enterprise IT Services
[ Source: Hypersoft Information Systems ]
June 2010-
An introductory-level presentation with speaker notes focusing on the challenges of IT services user experience monitoring and analysis with proactive alignment to business goals. Its main parts consist of user experience definitions, the differences between user and system measurements of service quality, common metering techniques used by the companies at present time and their high and low points, real-world metering examples, as well as dwelling into strategic analysis pitfalls and opportunities. The paper offers the ...
Virtual Reality: How To Securely Embrace Virtualization
[ Source: Interop ]
May 2009-
According to an InformationWeek survey, increasing complexity remains the single biggest security challenge faced by today’s IT organizations. As IT innovation, regulatory compliance, and new and flexible business methods introduce new performance and security requirements, the complexity of the network increases, as does the cost of managing it. IBM’s Joshua Corman presents his take on the disruptive innovation of virtualization, and the types of virtualization that can be implemented. He discusses the benefits ...
Analytics App Provides Visibility into Hospital Business Operations
[ Source: HCL Technologies ]
February 2008-
Executive Hospital Intelligence (EHI) software focuses on the health care sector and is a standards-compliant, customizable business solution for cluster and large hospitals.
State of Business Process Outsourcing
[ Source: Transformation Enablers ]
July 2008-
Saving Costs and Adding Value: Companies increasingly are considering how business process outsourcing can help them not only decrease costs, but also increase profits and help them transform their business.