Got Strategy? How to Capitalize on the Mobile Revolution
[ Source: Enterprise 2.0 Conference ]
November 2011-
Companies know they need mobile strategies but where should they begin? Mobile can change how your business operates and create strategic advantage but firm's need a strategy to capitalize on this opportunity. This presentation will discuss the three components that any mobile strategy should have, which includes deciding what goes mobile, understanding how to mobilize applications and services, and designing a framework for managing mobility.
Gamification for the Enterprise: Learn How to Supercharge Employee Motivation and Encourage Community Contributions
[ Source: Enterprise 2.0 Conference ]
November 2011-
Rewarding behavior to increase productivity and engagement is just as applicable for enterprise companies as it is for the consumer space. Badgeville?The Behavior Platform?works with dozens of enterprise customers including Deloitte and X.commerce (the developer community of PayPal and eBay), Keas and The Active Network (for corporate health programs), and large technology companies across the globe to strategically apply gamification techniques to reach and exceed behavior-based business goals.
Social Channels: Engagement, Integration and Response
[ Source: Enterprise 2.0 Conference ]
November 2011-
Increasingly, the customer doesn't really care which twitter handle is your official support or marketing channel or where the appropriate place on Facebook is to engage with you. This puts serious strain on organizations that have traditionally broken out functions by sales, marketing and support. Social Channels require that we rethink how we engage and route the right discussions to people with the best answers - be those in traditional customer touch point roles or ...
Building a Rock Star Community Team
[ Source: Enterprise 2.0 Conference ]
November 2011-
Whether you are inheriting a community or starting one from scratch, having the right community team is critical to your success. Learn best practices for determining the size team you need, organizing your team, aligning with business units, budgeting, maintaining consistency across the team and the skillsets you should be hiring for.
Bringing Quests to the Enterprise
[ Source: Enterprise 2.0 Conference ]
November 2011-
Over 80% of the US workforce manages information in some form, yet most people rely on tools and systems based on metaphors from the pre-digital workplace. Our economy desperately needs a productivity revolution, and one way to accomplish this is to fundamentally change the way we manage and coordinate information to get work done. Join Alexi Robichaux, head of product management at Socialcast, and learn about Strides, a new lightweight social application that manages work and ...
Proactive End-User Experience Monitoring of Enterprise IT Services
[ Source: Hypersoft Information Systems ]
June 2010-
An introductory-level presentation with speaker notes focusing on the challenges of IT services user experience monitoring and analysis with proactive alignment to business goals. Its main parts consist of user experience definitions, the differences between user and system measurements of service quality, common metering techniques used by the companies at present time and their high and low points, real-world metering examples, as well as dwelling into strategic analysis pitfalls and opportunities. The paper offers the ...
NG_TEST_SR_Presentation_Embedded code
[ Source: SR01 ]
May 2005-
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