Managing Complex Multi-Enterprise Selling & Ordering Processes Critical for Next Gen Order Management Solutions by Heavy Reading
[ Source: IBM ]
November 2011-
The success of communication service providers depends on their ability to successfully collaborate and align their business processes with multiple enterprises, including retailers, content partners and supply chain parters. These organizations are also faced with the urgent need to manage a myriat of relationships within and beyond the communications ecosystem. Many are turning to end-to-end order management (OM) systems to evolve their services. <br><br>
This white paper will help understand ...
On-Premise vs. Cloud: The Impact of Cloud Computing on Web Content Management
[ Source: CrownPeak ]
July 2011-
A recent survey by Gartner found that the market for cloud services is expected to reach $150B by 2013. Although cloud computing adoption started in small and medium sized companies, cloud services are rapidly gaining market share in the enterprise. <br><br>
Despite these statistics, there are still misunderstandings on the definition of cloud computing and even more confusion over how enterprise companies would benefit switching from traditional on-premise to cloud solutions. ...
OTRS Helps Alaskan School District
[ Source: OTRS Inc. ]
November 2010-
OTRS, a leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions, announced publication of a major case study detailing how the OTRS help desk was used to leverage an Alaskan school district’s one-person IT staff, to the benefit of teachers, parents, students, and staff.
Performance Brand Advertising: The Audience Is the Message
[ Source: SVnetwork ]
October 2010-
As brands search for ways to effectively engage a mass consumer audience in digital media, performance brand advertising taps into consumers' motivations and gives brands meaningful ROI for their online ad spending.
This white paper from SVnetwork introduces performance brand advertising and describes methods for optimizing consumer engagement online. Engagement advertising gives brands a unique way of interacting with individuals and the user-generated content they publish. Brand advertisements are only valuable when they have a ...
Survey Finds What Challenges Are Facing Dutch IT Outsourcers in 2010
[ Source: IT Sourcing Europe Limited ]
October 2010-
IT Sourcing Europe, a UK-based IT outsourcing (ITO) research and advisory company, announced the completion of its Dutch IT Outsourcing Survey, conducted in the frames of its All-European ITO Research 2010. IT Sourcing Europe highlights the major challenges facing today’s software development outsourcing companies in the Netherlands.
Video for the Web: What's In It For You?
[ Source: Blue Chew Digital ]
July 2010-
With video advertising for the Web becoming more popular, this white paper from Blue Chew Digital will provide an insight into its positioning, value, formats, delivery, and thought processes, as well as discuss how it is now becoming the essential tool for the B2B marketer.
FieldForce Mobile Helps Increase Workforce Communication Efficiency
[ Source: Mosio, Inc. ]
June 2010-
Mobile workforce technologies offer a competitive advantage to companies willing to embrace them, but some organizations have reps, contractors, or operators in the field with various types of phones. More companies are employing mobile and remote workforces, but many are still using phone calls for business communications. Most phone calls are costly and time consuming, lacking scalable methods of documenting and archiving conversations.
Further, Americans are talking on their mobile phones less and less, preferring ...
Why You Should Outsource Application Maintenance
[ Source: InCrys ]
April 2010-
Application development and maintenance scores for 80% of the top IT most outsourced activities worldwide. The motivations behind this scenario reveal more than just the classical cost savings that companies need to achieve.
This white paper tries to answer a few basic questions: Should you outsource application maintenance or keep it in-house? What are the benefits of outsourcing application maintenance vs. keeping it in-house? Are these benefits worth it?
Agile Dedicated Teams: How to Make Outsourcing Software Development More Reliable
[ Source: Software and Web Development Company Acceptic ]
May 2010-
Acceptic provides this report on how to make relations with IT providers more safe and reliable and at the same time profitable enough. A way to provide a win-win outsourcing strategy may be found in agile dedicated development teams, according to the company.
Boost Web Site Performance And Accelerate Global Content Delivery
[ Source: Global Crossing ]
March 2010-
Your customers expect your Web site to be available to them at all times –- no matter where they are in the world. In this age of "anytime/anywhere" connectivity, keeping your site visitors engaged with fast page loads, high-quality rich media, and instant response to every interaction is critical. At the same time, your company has tight infrastructure budgets to control. So, how do you maximize your customer’s experience while maintaining your bottom ...