FieldForce Mobile Helps Increase Workforce Communication Efficiency [ Source: Mosio, Inc. ]
June 2010- Mobile workforce technologies offer a competitive advantage to companies willing to embrace them, but some organizations have reps, contractors, or operators in the field with various types of phones. More companies are employing mobile and remote workforces, but many are still using phone calls for business communications. Most phone calls are costly and time consuming, lacking scalable methods of documenting and archiving conversations. Further, Americans are talking on their mobile phones less and less, preferring ...

Customer Service Portal Taps Microsoft's .Net 3.5 [ Source: Fulcrum Logic ]
October 2008- A Web-based customer portal built on Microsoft's .Net 3.5 platform is helping an insurance industry giant with customer retention and brand management.

Fulcrum Logic’s proven delivery capability and strong commitment to leverage the right skills in the right place at the right time and cost resulted in a highly successful collaborative effort with the client team. While combating aggressive timelines, Fulcrum mobilized a committed team structure comprising business, technical and subject matter experts ...