Creating the Right Mobile Strategy: What You Need to Know Before You Get Started
[ Source: Moovweb ]
November 2012-
The right mobile solution can propel your business into the market quickly and effectively. But in order to know which solution will work best for your business, you need to be clear on the advantages and potential concessions of each, so you can measure them against your business goals.
In the new Moovweb white paper, Creating the Right Mobile Strategy: What You Need to Know Before You Get Started, get the insight you ...
Readying your portals for social business
[ Source: IBM ]
April 2012-
Improve business outcomes by adding social and real-time collaboration to your portals to realize value through greater revenue, improved customer satisfaction and lower operational costs.
On-Premise vs. Cloud: The Impact of Cloud Computing on Web Content Management
[ Source: CrownPeak ]
July 2011-
A recent survey by Gartner found that the market for cloud services is expected to reach $150B by 2013. Although cloud computing adoption started in small and medium sized companies, cloud services are rapidly gaining market share in the enterprise.
Despite these statistics, there are still misunderstandings on the definition of cloud computing and even more confusion over how enterprise companies would benefit switching from traditional on-premise to cloud solutions. Quite often fear, uncertainty, ...
Guide to Understanding Social CRM
[ Source: Enterprise 2.0 Conference ]
November 2010-
The word 'social' is likely the most over used word of both 2009 and 2010, and we are not even half way done with 2010. A simple Google search for "social" returns almost one billion results. This is reminiscent of a simpler time when we put an 'e' in front of everything, way back in 1999. How then do we move beyond the hype and help companies to understand what "social" is, and what it means to a modern ...
Top Use Cases and Benefits for Successful Social CRM
[ Source: Gartner Customer 360 Summit ]
December 2010-
Adoption of social applications by sales, marketing and customer service departments has exploded during the past two years. Actual use cases are diverse, narrow in scope and unevenly diffused across a company with experimentation that, most times, forgoes measuring business benefits. This Gartner research analyzes top use cases and benefits for social CRM projects.
Manufacturers Leverage SYSPRO to Achieve Regulatory Compliance and Food Safety
[ Source: SYSPRO ]
December 2010-
Food companies must increase efficiencies, reduce costs, and ensure compliance with food regulations across the entire supply chain. Companies using SYSPRO can react rapidly to changes in customer demand through access to real-time supply-chain information. SYSPRO provides a totally integrated enterprise business solution that encompasses CRM, ERP, Planning and Scheduling, Business Analytics, and E-Commerce.
Let Travelers Smell Your Rich Media Content
[ Source: CopperBridge Media ]
August 2010-
Global proliferation of the Internet has made English the minority language on the Web, which points toward the indispensability of multi-lingual content generation and distribution. In essence, if you can tickle your audience with your visual creativity on a consistent basis, your advent into the tourism sector is on a solid footing.
Reducing Total E-mail Response Time
[ Source: emailtopia ]
March 2010-
One of the core challenges of e-mail management is reducing e-mail response time. Organizations must satisfy their customers' desire for quick e-mail replies, while maintaining excellent response quality. Being able to achieve success in this area can drastically benefit an organization's bottom line.
This white paper examines some of the primary difficulties faced by organizations who are trying to improve their email response management. The approach recommended in this document is simplifying the challenge of ...
eDiscovery: The Concise Guide
[ Source: Autonomy ]
May 2010-
The goal of this whitepaper is to provide an introduction to the key areas involved in developing an e-discovery capability and to help organizations plan to become better prepared for the rigors of the e-discovery process.
The Know-IT-All?s Guide to eDiscovery (ebook)
[ Source: Autonomy ]
May 2010-
eDiscovery refers to any process in which electronic data is sought, located, secured, and searched with the intent of using it as evidence in a civil or criminal legal case. eDiscovery can be carried out offline on a particular computer or it can be done on the network. Recent amendments to the Federal Rules of Civil Procedure (FRCP) highlighted that electronically stored information (ESI) is a discoverable record type and should be treated as any ...