Got Strategy? How to Capitalize on the Mobile Revolution
[ Source: Enterprise 2.0 Conference ]
November 2011-
Companies know they need mobile strategies but where should they begin? Mobile can change how your business operates and create strategic advantage but firm's need a strategy to capitalize on this opportunity. This presentation will discuss the three components that any mobile strategy should have, which includes deciding what goes mobile, understanding how to mobilize applications and services, and designing a framework for managing mobility.
Gamification for the Enterprise: Learn How to Supercharge Employee Motivation and Encourage Community Contributions
[ Source: Enterprise 2.0 Conference ]
November 2011-
Rewarding behavior to increase productivity and engagement is just as applicable for enterprise companies as it is for the consumer space. Badgeville?The Behavior Platform?works with dozens of enterprise customers including Deloitte and X.commerce (the developer community of PayPal and eBay), Keas and The Active Network (for corporate health programs), and large technology companies across the globe to strategically apply gamification techniques to reach and exceed behavior-based business goals.
Social Channels: Engagement, Integration and Response
[ Source: Enterprise 2.0 Conference ]
November 2011-
Increasingly, the customer doesn't really care which twitter handle is your official support or marketing channel or where the appropriate place on Facebook is to engage with you. This puts serious strain on organizations that have traditionally broken out functions by sales, marketing and support. Social Channels require that we rethink how we engage and route the right discussions to people with the best answers - be those in traditional customer touch point roles or ...
What's Next: Goal-Oriented Social Software
[ Source: Enterprise 2.0 Conference ]
November 2011-
In an emerging trend, social software and social business principles are increasingly being applied to accomplish specific objectives. Measurable objectives. This is a change from the roles traditionally associated to social software: knowledge management, conversations, transparency, ermergence. These social principles have in many ways been the "end" themselves, or the means to a squishy, ill-defined end (e.g. "more collaborative"). What's changing is these principles are now the catalyst to achieving ...
Designing Social Applications
[ Source: Enterprise 2.0 Conference ]
November 2011-
Part of becoming a social enterprise is understanding what makes social applications work, both for purposes of selecting commercial applications and for designing their own. Most organizations will adopt a commercial or open source enterprise social platform rather than trying to create their own, but they still will face the challenge of adapting it to their environment and integrating applications that predate the social software era.
Enterprise 2.0 Boston 2011 Keynote: Sameer Patel, Partner, Sovos Group
[ Source: Enterprise 2.0 Conference ]
June 2011-
Did We Forget the "R" in CRM?
Enterprise 2.0 Boston 2011 Keynote: Sara M. Roberts, Book Author and President & CEO, Roberts Golden Consulting
[ Source: Enterprise 2.0 Conference ]
June 2011-
The Ex-CXO: Why Your Employees Will be Running Your Enterprise in 5 Years, and Why You Should Let Them
Enterprise 2.0 Boston 2011 Keynote: Lee Bryant, Co-founder and Director, Headshift
[ Source: Enterprise 2.0 Conference ]
June 2011-
Social Business Intelligence: The Future of Listening
Enterprise 2.0 Boston 2011 Keynote: Bert Sandie, Director, Learning & Development, Electronic Arts, Inc
[ Source: Enterprise 2.0 Conference ]
June 2011-
The Hardest Problem in E2.0 - Changing Our Culture
Enterprise 2.0 Boston 2011 Keynote: Andrew McAfee, Principal Research Scientist, MIT
[ Source: Enterprise 2.0 Conference ]
June 2011-
Threats to Enterprise 2.0: Old Fashioned Bosses and New Fangled Computers