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Case Study: Hosting Services Provider Expands to New Markets and Improves ROI [ Source: CA Technologies ]
March 2011- Discover a turn-key cloud computing platform enabling infrastructure solutions that can dynamically adapt to changing needs.

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Carbon Nanotubes in Energy Storage Devices [ Source: Gridlogics Technologies Pvt. Ltd ]
August 2010- This article covers patent analysis on the use of carbon nanotubes in energy storage devices, its research momentum, and key intellectual property indicators. Nanotubes’ unique properties and unparalleled nano structure makes it a crucial element for energy storage devices of the future. This report focuses on how patent data can help uncover the trends, gaps, and opportunities that exist around use of nanotubes in energy device industry. The analysis covers IP activity, its evolution, use ...

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Six Calls To Success: Call Attempt Case Study [ Source: Leads360 - Sales Software ]
October 2009- Leads 360 recently performed a study that shows six calls equals success when trying to contact a lead. According to Leads 360, on the first call attempt there is only a 39% chance of contacting that lead, making just one more attempted call increases the chance of contact to 72%. That’s an increase of 87% simply by making one more call attempt. However six is the magic number of call attempts.

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Nucleus Research ROI case study with Google Message Discovery [ Source: Google ]
February 2009- A leading medical products provider adopted Google Message Discovery, an on-demand message discovery service, to improve productivity of its IT staff, avoid hardware costs, and improve its ability to rapidly and thoroughly perform email searches. Nucleus calculated the costs of software and personnel over a 3-year period to quantify the company’s total investment in Google Message Discovery.

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Unique SLA Model saves upto 40% on Product Engineering [ Source: Wipro ]
November 2009- A leading telecom giant was able to deal with industry challenges — such as eroding margins, inefficient operations and increased costs by leveraging a unique SLA model. Discover the benefits of leveraging such a model in your company.

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Case Study: Metron Enterprise and Howard County, Maryland [ Source: eTelemetry ]
July 2008- Howard County, Maryland, has approximately 3,000 users on its County IT network. Users who engaged in streaming music and inappropriate surfing or had misconfigured PCs, for example, were straining the network and impacting employee use for legitimate work purposes. Limited resources and an inability to monitor network activity left Howard County without any reliable way of identifying the sources of these violations. The IT department would be routinely asked to analyze hard drives for evidence of ...

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Underwriting Just Got Easier: Technology Integration at Unitrin Direct Enhances Customer Service [ Source: Optical Image Technology - DocFinity ]
October 2007- Unitrin Direct, an insurer that sells direct-to-consumer automobile insurance nationwide, had a vision to significantly expedite services and increase efficiency with integrated technologies. They began by automating the processing of returned mail, incomplete customer submissions, and collection of signatures required on underwriting documents. Integration of DocFinity document management and digital workflow software with their third-party automated call system, policy management software, third-party capture and indexing provider, claims management system, and data review criteria stored on ...

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