Leveraging the Always On Support Experience for IT Transformation [ Source: HP ]
May 2012- This IDC white paper outlines the importance of support services in IT environments. IT organizations are now required to support everything from legacy systems and storage to virtualized configurations and cloud-based computing in complex, heterogeneous environments. The increasingly critical role of vendor-supplied external support services is discussed and highlighted in addressing these emerging IT environments going forward. &...

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A Smarter Approach to CRM [ Source: IBM ]
April 2012- With instant access to information, customers expect a purchase experience that matches the ease and speed of the information-gathering experience. Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers? terms.

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Business Continuity and Resiliency Services from IBM--Helping Business Stay in Business [ Source: IBM ]
February 2012- How do you know if your organization is proactively prepared for - and able to ﬂexibly respond to - unplanned events? Does your business possess the resilience it needs to rapidly react to potentially costly man-made or natural disruptive events? Read this paper to discover how IBM can help protect your brand and potential revenue should the unthinkable occur by helping you to: <br&...

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IBM and SAP: Delivering enterprise solutions [ Source: IBM ]
January 2012- IBM supports SAP clients with business consulting services with global implementation and outsourcing capabilities plus infrastructure of optimized servers (mainframe, POWER, x, BladeCenter) and storage, DB2 database, Alloy, middleware and software. An innovation partner for SAP projects.

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Sell. Smarter. Achieving sales success in the age of the customer [ Source: IBM ]
January 2012- You're not in charge anymore. Your customers have greater and greater influence. While that can be a hard truth for some to accept, it's a reality that many of today's most successful businesses have embraced. Consumers - both businesses and individuals - are smarter. Your approach to selling to them must be smarter as well.

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With Enhanced POWER7 Systems, IBM Raises the Ceiling, Again Clipper Navigator white paper [ Source: IBM ]
November 2011- As vendors abandon the UNIX market, IBM continues its commitment to AIX and POWER7 components on Power Systems. And with its recent architectural upgrades, it's even redefining performance. Read the Clipper Group white paper and see how POWER7's faster processors accelerate the delivery of applications and services, and improve the utilization of resources.

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Moving Business Communication to the Cloud [ Source: eFax Corporate ]
September 2011- Cost, clutter and loss of productivity associated with traditional faxing are just a few of the problems facing companies that still use a fax machine today. Fortunately, there are several ways to tackle the traditional fax problem without spending big money. Thanks to cloud technology, receiving or sending a fax can be as easy as the click of a mouse. After all, you don't expect your employees to go ...

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HP 3PAR Utility Storage Benefits Summary Next-Generation Storage for Virtual and Cloud Data Centers [ Source: HP/Intel ]
September 2011- An "Instant-On Enterprise" serves customers, employees, partners, and citizens with precisely what they want and need, precisely when they need it-instantly, at any point in time, and through any channel. Traditional storage technologies that don't keep pace with the growth and use of information prevent enterprises for accomplishing "Instant-On" service. Discover a storage platform that exceeds the economic and operational requirements of demanding and dynamic ...

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HP CloudSystem Matrix: Managing at a Higher Level [ Source: HP/Intel ]
September 2011- The effort to make IT "more manageable" has been going on for years. The key problem is that manageability is thought of as an add-on. It is clear that to make systems more manageable, you have to build manageability in from the get-go. This white paper reveals a single package infrastructure as a service offering that results in IT that is easier, more automated, less labor-intensive, less ...

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HP Cloud Service Automation: Intelligent automation for building, managing, and securing cloud services [ Source: HP/Intel ]
September 2011- Cloud services deliver more for less, but the risk of uncontrolled purchasing and security breaches are high due to the lack of IT governance. On the other hand, traditional IT approaches require manual processes that inhibit IT innovation. Shifting from traditional methods to an internal private-cloud model solves both problems. This white paper explains how to safely make this transition with HP Cloud Service Automation, a unique blend of ...

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