Leveraging the Always On Support Experience for IT Transformation [ Source: HP ]
May 2012- This IDC white paper outlines the importance of support services in IT environments. IT organizations are now required to support everything from legacy systems and storage to virtualized configurations and cloud-based computing in complex, heterogeneous environments. The increasingly critical role of vendor-supplied external support services is discussed and highlighted in addressing these emerging IT environments going forward. &...

[WHITE PAPER]

Practical Advice for Streamlining Business Continuity and Disaster Recovery Solutions [ Source: Riverbed ]
April 2012- To succeed and thrive, today's organizations must create network environments that enable them to continue operations or recover in the shortest possible time. This paper provides practical advice for maintaining a functional DR strategy, and for streamlining business continuity solutions.

[WHITE PAPER]

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Application Transformation to Cloud Assessment [ Source: HP/Intel ]
March 2012- The Application Transformation to Cloud Assessment is a consultative service, directed at evaluating an application's fit to a cloud environment. The solution provides assessment for up to 50 applications; incremental application volumes can be assessed with a custom solution. Register to download this detailed whitepaper and learn more.

[WHITE PAPER]

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Seeding the Cloud: How Choosing the Right Model Can Be a Business Rainmaker [ Source: MindSHIFT ]
February 2012- The business benefits of cloud computing are clear, but for many IT decision makers, the path to cloud implementation is not. Each cloud model offers its own set of strengths and weaknesses and many business and technical factors must be considered. Choosing the right cloud provider with expertise in the cloud model and solutions you need based on proven technology is key to achieving the increased business agility and flexibility, reduced capital and operating expenses ...

[WHITE PAPER]

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Business continuity: How to increase workforce resiliency during disasters [ Source: IBM ]
February 2012- What would happen to your business if your workers were unable to perform their jobs due to natural or manmade disasters? This paper shares five critical areas in which IBM can help you build human factors into your continuity strategy to help ensure that your workforce and your business remains resilient in the face of adversity.

[WHITE PAPER]

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Business Continuity and Resiliency Services from IBM--Helping Business Stay in Business [ Source: IBM ]
February 2012- How do you know if your organization is proactively prepared for - and able to ﬂexibly respond to - unplanned events? Does your business possess the resilience it needs to rapidly react to potentially costly man-made or natural disruptive events? Read this paper to discover how IBM can help protect your brand and potential revenue should the unthinkable occur by helping you to: <br&...

[WHITE PAPER]

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Service. Smarter. Service in the age of the customer [ Source: IBM ]
January 2012- Today's consumers are typically better informed and more vocal with their praise or complaints, and they have multiple means to tell others how they feel. They often demand more. Not only before and during the purchase but after the transaction has been completed as well. Forward-thinking businesses are putting the customer at the heart of business activities. That's why the smarter commerce approach from IBM considers the entirety of ...

[WHITE PAPER]

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The ABCs of Data-as-a-Service [ Source: Delphix ]
January 2012- Data growth continues to outpace business growth at many organizations. Moreover, the growth in data generation is outstripping the ability of conventional tools, techniques, and processes to make effective use of that data. Application Development, Business Intelligence, and Compliance Reporting are three key IT functions impacted by the growth and availability of data. Together, these "ABCs" of data can enable lower costs and greater revenue, but each relies on better access to more ...

[WHITE PAPER]

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Essex University [ Source: Dimension Data ]
December 2011- International university deploys managed video conferencing to attract more international students and further broaden the teaching options for its students. It facilitated face-to-face interactions with international guest speakers in traditional lectures. Also it's impacting staff development and enhancing collaboration. The University turned to high definition video conferencing and Telepresence to deliver a "new way of learning". The Dimension Data solution not ...

[CASE STUDY]

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Managed Service for Visual Communications [ Source: Dimension Data ]
December 2011- Managed Service for Visual Communications provides a solution for clients to not only implement and manage their technology investment, but to also address the challenges associated with user adoption. The benefits for organizations wanting to use managed videoconferencing services are compelling: • Focus on core technologies • Reduce operational costs • Improved customer experience &...

[WHITE PAPER]

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