Analyze: Understand Customer Behavior to Fuel Interactive Marketing
[ Source: IBM ]
October 2012-
As your connected customers interact with your brand in new ways, it becomes more difficult to understand who they are, what they want and what they're likely to do next. More connections and channels can be a shifting landscape, but this new territory also gives you new opportunities for meaningful customer communications.
Analytics is the key to understanding your Generation C customers - the "C" for connected - and marketing to their interests. ...
Intelligent Authentication and User Access: Balancing Security and Convenience
[ Source: CA Technologies ]
October 2012-
With online applications and services driving the market - and providing a key competitive differentiator - organizations are under mounting pressure to remain agile and accelerate the delivery of web-enabled capabilities. But at the same time, they must ensure that new online offerings are supported by security measures capable of effectively protecting personal information - plus critical business data - without impeding the user experience.
Service Desk Comparative Report
[ Source: ITinvolve ]
October 2012-
Gartner's recent magic quadrant for IT Service Support Management included no vendors as leaders or innovators. Learn why and how ITinvolve is delivering an innovative service desk solution that empowers IT staff through social collaboration and visualization to improve incident analysis and triage to speed incident resolution time.
Carnegie Mellon CyLab, Governance of Enterprise Security 2012 Report
[ Source: EMC ]
August 2012-
Company directors have a duty to protect the assets of their organizations. Now, this duty extends to digital assets, and has been expanded by laws and regulations that impose specific privacy and cyber security obligations on companies. This 2012 survey is the first global governance survey, comparing responses from industry sectors and geographical regions.
Ponemon Institute: The Role of Governance, Risk Management & Compliance in Organizations
[ Source: EMC ]
August 2012-
The focus of this research is to examine the challenges global organizations face in meeting escalating enterprise Governance, Risk and Compliance (eGRC) objectives.
Enterprise governance, Risk and Compliance: A New Paradigm to Meet New Demands
[ Source: EMC ]
August 2012-
An EMC perspective that discusses the Marketplace changes and organizational changes that make a compelling case for companies to unify their approach to governance, risk and compliance approach where policies, data and controls are strategically managed and visible throughout the enterprise.
Enabling Cost-Cutting Initiatives with Governance, Risk and Compliance Management Technology
[ Source: EMC ]
August 2012-
Organizations must look to improve operational efficiency in enterprise governance, risk and compliance (eGRC) initiatives to meet current fiscal concerns while providing a framework on which to build a rigorous eGRC program.
Transforming for a Customer Centric World
[ Source: IBM ]
July 2012-
Technology trends are converging to create a perfect storm in the world of commerce -empowering customers while raising the bar for companies to meet new, more demanding customer expectations.
Read this report to learn about solutions and services delivered by IBM and its Business Partners to help midsize companies market and sell more effectively.
Email marketing in a complex world
[ Source: IBM ]
July 2012-
Experts estimate that approximately 20 percent of emails never make it to the inbox. Read this white paper to see how a focused approach and relevant content can drive customer actions, build communities and extend the reach of your brand.
Crossing the Sustainability Chasm: Strategies and Tactics to Achieve Sustainability Goals
[ Source: IBM ]
June 2012-
Sustainability focused webcast will be around energy optimization and role of analytics to identify operating anomalies and how IBM achieved their energy reduction initiatives.