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Runbook Automation: Helping Modern IT Accelerate Business [ Source: Servicenow ]

April 2013- Without high levels of automation, virtual machines and cloud services will quickly grow out of control. An evolved approach to automation erases the barriers between people, process and technology and drives more efficiency into the business.

Cloud-Based Video Conferencing: A Flexible Approach to Face-to-Face Communication [ Source: Blue Jeans Network ]

April 2013- Scalability and affordability have extended video beyond the boardroom to meet the demands of a growing mobile workforce. Cloud-based video conferencing has enabled companies to realize the full benefits of video: face-to-face contact, efficient knowledge transfers and a degree of personal interaction that's proven critical for businesses hoping to gain a competitive advantage. Find out how software-based desktop and mobile video conferencing can strengthen corporate agility, responsiveness and productivity. Download the UBM Tech Brief today.

High Bandwidth Internet Access: Opening Doors to New Capabilities [ Source: Cornerstone Advanced Communications ]

March 2013- High bandwidth, and the content that rides over it, enables rapid acceleration of business development and the type of collaboration that drives innovation. Companies are now choosing - from options such as fiber, cable access transport, copper, and wireless - the greatest bandwidth available in their markets. Gain perspective on trends in American and global markets that are generating the need for big bandwidth as companies rely increasingly on business and IT tools such as ...

Things To Look For In A Bank Vendor [ Source: AccuSystems ]

January 2013- The selection and implementation of an imaging and document management solution can seem overwhelming. Your institution will have many concerns and questions as you work through the selection process, but ultimately must ensure that the needs and requirements of your institution will be met in the product selected.

A successful implementation starts with the right foundation. This document is meant to help you build that foundation by understanding and working through critical steps ...

Analyze: Understand Customer Behavior to Fuel Interactive Marketing [ Source: IBM ]

October 2012- As your connected customers interact with your brand in new ways, it becomes more difficult to understand who they are, what they want and what they're likely to do next. More connections and channels can be a shifting landscape, but this new territory also gives you new opportunities for meaningful customer communications.

Analytics is the key to understanding your Generation C customers - the "C" for connected - and marketing to their interests. ...

Intelligent Authentication and User Access: Balancing Security and Convenience [ Source: CA Technologies ]

October 2012- With online applications and services driving the market - and providing a key competitive differentiator - organizations are under mounting pressure to remain agile and accelerate the delivery of web-enabled capabilities. But at the same time, they must ensure that new online offerings are supported by security measures capable of effectively protecting personal information - plus critical business data - without impeding the user experience.

Service Desk Comparative Report [ Source: ITinvolve ]

October 2012- Gartner's recent magic quadrant for IT Service Support Management included no vendors as leaders or innovators. Learn why and how ITinvolve is delivering an innovative service desk solution that empowers IT staff through social collaboration and visualization to improve incident analysis and triage to speed incident resolution time.

Carnegie Mellon CyLab, Governance of Enterprise Security 2012 Report [ Source: EMC ]

August 2012- Company directors have a duty to protect the assets of their organizations. Now, this duty extends to digital assets, and has been expanded by laws and regulations that impose specific privacy and cyber security obligations on companies. This 2012 survey is the first global governance survey, comparing responses from industry sectors and geographical regions.

Ponemon Institute: The Role of Governance, Risk Management & Compliance in Organizations [ Source: EMC ]

August 2012- The focus of this research is to examine the challenges global organizations face in meeting escalating enterprise Governance, Risk and Compliance (eGRC) objectives.

Enterprise governance, Risk and Compliance: A New Paradigm to Meet New Demands [ Source: EMC ]

August 2012- An EMC perspective that discusses the Marketplace changes and organizational changes that make a compelling case for companies to unify their approach to governance, risk and compliance approach where policies, data and controls are strategically managed and visible throughout the enterprise.

Enabling Cost-Cutting Initiatives with Governance, Risk and Compliance Management Technology [ Source: EMC ]

August 2012- Organizations must look to improve operational efficiency in enterprise governance, risk and compliance (eGRC) initiatives to meet current fiscal concerns while providing a framework on which to build a rigorous eGRC program.

Transforming for a Customer Centric World [ Source: IBM ]

July 2012- Technology trends are converging to create a perfect storm in the world of commerce -empowering customers while raising the bar for companies to meet new, more demanding customer expectations.

Read this report to learn about solutions and services delivered by IBM and its Business Partners to help midsize companies market and sell more effectively.

Email marketing in a complex world [ Source: IBM ]

July 2012- Experts estimate that approximately 20 percent of emails never make it to the inbox. Read this white paper to see how a focused approach and relevant content can drive customer actions, build communities and extend the reach of your brand.

Leveraging the Always On Support Experience for IT Transformation [ Source: HP ]

May 2012- This IDC white paper outlines the importance of support services in IT environments.

IT organizations are now required to support everything from legacy systems and storage to virtualized configurations and cloud-based computing in complex, heterogeneous environments.

The increasingly critical role of vendor-supplied external support services is discussed and highlighted in addressing these emerging IT environments going forward.

Sponsored by:

Practical Advice for Streamlining Business Continuity and Disaster Recovery Solutions [ Source: Riverbed ]

April 2012- To succeed and thrive, today's organizations must create network environments that enable them to continue operations or recover in the shortest possible time. This paper provides practical advice for maintaining a functional DR strategy, and for streamlining business continuity solutions.

Application Transformation to Cloud Assessment [ Source: HP/Intel® ]

March 2012- The Application Transformation to Cloud Assessment is a consultative service, directed at evaluating an application's fit to a cloud environment. The solution provides assessment for up to 50 applications; incremental application volumes can be assessed with a custom solution. Register to download this detailed whitepaper and learn more.

Seeding the Cloud: How Choosing the Right Model Can Be a Business Rainmaker [ Source: mindSHIFT Technologies ]

February 2012- The business benefits of cloud computing are clear, but for many IT decision makers, the path to cloud implementation is not. Each cloud model offers its own set of strengths and weaknesses and many business and technical factors must be considered. Choosing the right cloud provider with expertise in the cloud model and solutions you need based on proven technology is key to achieving the increased business agility and flexibility, reduced capital and operating expenses ...

Business continuity: How to increase workforce resiliency during disasters [ Source: IBM ]

February 2012- What would happen to your business if your workers were unable to perform their jobs due to natural or manmade disasters? This paper shares five critical areas in which IBM can help you build human factors into your continuity strategy to help ensure that your workforce and your business remains resilient in the face of adversity.

Business Continuity and Resiliency Services from IBM--Helping Business Stay in Business [ Source: IBM ]

February 2012- How do you know if your organization is proactively prepared for - and able to flexibly respond to - unplanned events? Does your business possess the resilience it needs to rapidly react to potentially costly man-made or natural disruptive events?

Read this paper to discover how IBM can help protect your brand and potential revenue should the unthinkable occur by helping you to:

• Assess your risks
• Develop a tailored business ...

Service. Smarter. Service in the age of the customer [ Source: IBM ]

January 2012- Today's consumers are typically better informed and more vocal with their praise or complaints, and they have multiple means to tell others how they feel. They often demand more. Not only before and during the purchase but after the transaction has been completed as well.

Forward-thinking businesses are putting the customer at the heart of business activities. That's why the smarter commerce approach from IBM considers the entirety of the business-to-business (B2B) ...

The ABCs of Data-as-a-Service [ Source: Delphix ]

January 2012- Data growth continues to outpace business growth at many organizations. Moreover, the growth in data generation is outstripping the ability of conventional tools, techniques, and processes to make effective use of that data. Application Development, Business Intelligence, and Compliance Reporting are three key IT functions impacted by the growth and availability of data. Together, these "ABCs" of data can enable lower costs and greater revenue, but each relies on better access to more data in ...

Managed Service for Visual Communications [ Source: Dimension Data ]

December 2011- Managed Service for Visual Communications provides a solution for clients to not only implement and manage their technology investment, but to also address the challenges associated with user adoption.

The benefits for organizations wanting to use managed videoconferencing services are compelling:
• Focus on core technologies
• Reduce operational costs
• Improved customer experience

As organizations continue to invest in visual communications, finalize their global video strategies and ...

Five Simple Steps for Transforming Your Application Backup with Online Recovery Services [ Source: SunGard Availability Services ]

October 2011- Businesses today operate in an environment where significant application downtime and data loss lead easily to lost productivity, lost revenue and lost customers. A better backup and recovery process is within online reach of your business.

The Dollars and Sense of Online Backup [ Source: SunGard Availability Services ]

October 2011- IT functions in business are complicated enough. For the business majority, adding data protection expertise as a core competency simply does not make fiscal sense. Turning that function over to the leading solution in online backup and recovery-EVault-will save time, money and aggravation. Secure2Disk powered by EVault has the right online backup solution for companies that are serious about protecting business-critical data.

The Three-phased Approach to Effective Data Colocation [ Source: SunGard Availability Services ]

October 2011- An organization's data is its lifeblood; productivity is only as good as the availability of the data. That's why, in an effort to maximize productivity and minimize risk, organizations increasingly are placing at least a portion of their infrastructure in colocation data centers. The timing is right for it, too. In recent years, the total cost of colocating in data centers has dropped significantly. Even for small businesses, colocation is no longer a pie-in-the-sky objective.

7 Key Considerations in Selecting a Colocation Provider [ Source: SunGard Availability Services ]

October 2011- Faced with the need to optimize every aspect of their department, IT organizations are recognizing the benefits of selecting a colocation provider for their mission-critical equipment in a data center. The time, cost savings, and quality of service a company can realize as a result of using a Managed Services provider for colocation are very appealing. With significant benefits of scale, IT Operations need to look for reliable facilities that offer uptime, power environmentals, physical ...

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