Service Cloud: Deliver Next Generation of Customer Service [ Source: Salesforce.com ]
December 2012- Realize the value and operating challenges of online support communities. Chatter Communities for Service solves nearly all of the traditional problems of online communities. Use it as a force multiplier for your support organization, and revenue generator for your sales and marketing teams.

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Salesforce.com Positioned as a Leader in the Gartner Magic Quadrant for CRM Customer Service Contact Centers [ Source: Salesforce.com ]
December 2012- Business requirements for customer-centricity start with consistent customer service across all channels, including social ones. Gartner's 2012 Magic Quadrant for CRM Customer Service Contact Centers looks at vendors that are responding to the challenge of "any channel" customer engagement.

Find out why more than 100,000 customers worldwide rely on Salesforce CRM applications to transform their businesses. And then learn more about how the Service Cloud helps deliver great service at the lowest cost, while increasing:<...

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Meet Customers Where They Are eBook: Incorporating Social Media Into Your Customer Service Strategy [ Source: Salesforce.com ]
December 2012- In order to satisfy today's customer, a case must be made to incorporate social media into your customer service strategy. Choose the customer service technologies that are ideal for your company in order to enable customer service through online and offline touch points, establish smart listening, engage your community, and consistently respond to customer issues. Get the eBook now!

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The Virtual Office: The Next-Generation Workplace [ Source: Wipro Technologies ]
December 2012- Enabling mobile access to corporate applications drives workforce productivity, while self-service capabilities and a cost-efficient architecture speed adoption. Several trends make the Virtual Office an emerging, effective alternative to the traditional desktop: worker mobility, desktop virtualization and cloud computing.

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Why Linux Virtualization Is Ready For Prime Time [ Source: Red Hat ]
December 2012- Enterprise IT leaders are starting to take a closer look at Linux virtualization. They are spurred by the growing number of Linux workloads in the data center and the need to optimize their increasingly complex IT environments. In this paper, Frost & Sullivan examines historical concerns about Linux virtualization, and assess why, when, and how enterprises can safely virtualize their critical Linux workloads. They also review a Linux virtualization solution that meets enterprise needs: the powerful ...

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Pushing On For A Successful Virtualization Journey [ Source: Red Hat ]
December 2012- Selecting a suitable platform for server virtualization is critical to the overall success of any virtualization or private cloud project. In the past few years, new technologies and approaches to virtualization have matured and we are seeing many enterprises take a "dual vendor" strategy as part of their goal to "de-risk" their investment should one of their virtualization vendors get acquired. Concerns and challenges still persist in some virtualization environments, and this paper discusses what ...

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Demo Video: HP Virtual Application Networks [ Source: HP ]
December 2012- Today's networks are under stress, pressed to meet the new demands created by server virtualization, IT consumerization, web applications and multi-tenant data centers. IT organizations need to deploy massively scalable and responsive networks while keeping a lid on cost and complexity.

This ESG white paper outlines how to transition from a legacy network to a next-generation network that is cloud-friendly, virtualized, and tightly integrated for automation. Learn how scalable and secure HP Virtual ...

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PowerEdge vs. HP Proliant [ Source: Dell/Intel® Xeon® ]
December 2012- Discover the solution that promises to expand your email capacity and gain room to grow with IT Payback in less than 19 months. Review Now.

Sponsored by:

Intel, the Intel logo, Xeon, and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U.S. and/or other ...

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