What Does Seamless Cross Channel Look Like?
[ Source: IBM ]
April 2012-
Seamless Cross Channel Execution, End to End.<br><br>
You need a single view of the customer, inventory orders and shipments everywhere - across all channels, from order initiation through to fulfillment, including returns. So you know exactly what you need, where you need it and when. Access the perfect order briefcase to learn how you can achieve.<br><br>
360-degree view of customers, inventory, orders, and ...
The Source to Consumer ERA
[ Source: IBM ]
April 2012-
Best-in-Class Commerce Integrates Order Fulfillment,Inventory, and Supply Chain
According to the January 2012 Omni-Channel Retail Experience report, 58% of
consumer goods manufacturers and retail industry companies rank commerce or
web-enabled order efficiency as a key strategic area that is vital for creating a 360-degree unified customer experience across all channels of sales and service.<br><br>
However, only 32% of companies share up-to-date order management and execution information across channels, and even fewer (27%) ...
The top 10 secrets to using data mining to succeed at CRM Discover proven strategies and best practices
[ Source: IBM ]
April 2012-
This white paper address how data mining is used to get more value from CRM systems -- particularly focused on application of predictive analytics to the customer lifecycle (acquire, grow, retain).
Become a social business on the cloud IBM SmartCloud for Social Business collaboration services
[ Source: IBM ]
April 2012-
Help create business value by becoming a social business in the cloud. IBM SmartCloud for Social Business social collaboration services provide integrated email, social business capabilities and third-party applications to help deepen relationships, drive operational effectiveness and optimize workforces.
A Smarter Approach to CRM
[ Source: IBM ]
April 2012-
With instant access to information, customers expect a purchase experience that matches the ease and speed of the information-gathering experience. Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers? terms.
Reaping New Value from Existing ECM Solutions with the Cloud
[ Source: BOX ]
March 2012-
An enterprise content management strategy has and will be a vital component of the business IT landscape. Improving collaboration and access to the growing collection of content are critical, fundamental components of companies? future growth. Download this white paper to learn more.
The Cloud A New Home for Enterprise Content and Collaboration
[ Source: BOX ]
March 2012-
Continued data explosion is, for many organizations, the biggest challenge they must address. Companies must determine the most cost-effective technologies for storing data, yet also need to find solutions that enable employees to access information securely, cost-effectively, quickly and remotely via multiple devices. Download this white paper to learn the benefits of storing data in the cloud.
Open Source as a Catalyst for Innovation and Cultural Change featuring Yahoo
[ Source: Black Duck Software ]
March 2012-
Fact: Open source is a fundamental part of many of the world's leading development organizations, and is often credited with enabling and enhancing innovation. But how do open source and the community model of development impact organizational structure and culture? <br><br>
Join us on this webinar to hear a senior executive from Yahoo! Share his experience and perspective on leveraging the positive business and network effects of open source while ...
Red Hat Jboss Enterprise Middleware: A Strategic Decision for Stretching Public Sector IT Budgets
[ Source: Red Hat ]
February 2012-
Public-sector IT organizations are under intense pressure to do more with less. Diminished tax revenues and powerful political imperatives are putting the squeeze on budgets. Yet, at the same time, legislated mandates and the rising expectations of hyper-connected constituencies are relentlessly adding to IT's to-do list. <br><br>
This white paper explains how public-sector IT executives can address this challenge and transform the economics of IT by upgrading to Red Hat's ...
Business continuity: How to increase workforce resiliency during disasters
[ Source: IBM ]
February 2012-
What would happen to your business if your workers were unable to perform their jobs due to natural or manmade disasters? This paper shares five critical areas in which IBM can help you build human factors into your continuity strategy to help ensure that your workforce and your business remains resilient in the face of adversity.