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The Central Role of Content Management in Case Management [ Source: IBM ]
September 2014- MWD Advisors report on how Case Management technology can help drive effective outcomes & how a clear Content Management strategy underpins success in Case Management.

[WHITE PAPER]
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Crossing the Next Frontier of Business Process Management - Introducing Process Intelligence [ Source: Fujitsu America Inc. ]
September 2014- To be successful in today's increasingly competitive and uncertain business world, best-in-class organizations focus on process improvement to increase productivity, lower costs, improve customer experience, and gain competitive advantage. Until now, these initiatives have required considerable manual effort for process investigation, and companies have been unable to effectively visualize key processes across the enterprise silos. Overcoming these challenges requires powerful data collection and analytical tools to gain insight into business processes, systems and data, and ...

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Case Study: Business Process Discovery and Improvement at Leading U.S. Bank [ Source: Fujitsu America Inc. ]
August 2014- At the close of 2008, after the tumultuous financial crisis afflicting Wall Street, a leading U.S. bank had completed U.S. government sponsored acquisitions of a prominent investment bank and a large mortgage lender. Through these acquisitions the bank had become a much larger organization with many areas of redundancy, including what they had determined to be a bloated technology infrastructure and headcount levels.

In order to improve efficiency, reduce headcounts and manual ...

[WHITE PAPER]
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WHITE PAPER: Enabling Process Intelligence Through Process Mining & Analytics [ Source: Fujitsu America Inc. ]
August 2014- Are you searching for methods to readily identify bottlenecks or inefficiencies in your critical business processes?? Do you find it is difficult and costly to conduct process investigation in order to visualize the process flows?

To be successful in today's increasingly transparent and competitive business world, organizations need to provide visibility into business processes while optimizing their use of internal resources to improve business performance. Accomplishing these goals requires powerful data collection and ...

[WHITE PAPER]
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Case Study: A Multinational Energy Company Utilizes Automated Process Discovery Technology to Improve its Plant Operations [ Source: Fujitsu America Inc. ]
August 2014- Gaining true visibility into the critical business processes of an organization is not an easy task. Identifying the root causes of the process bottlenecks and inefficiencies can be extremely difficult and costly.

Due to lack of visibility into operational processes, a multinational oil and gas company with over 100 years of history and more than 15,000 employees experienced significant delays and other inefficiencies which were impacting the company's Enterprise Asset Management System supporting its Oil ...

[WHITE PAPER]
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Scotiabank Supports Growth with an Innovative Commercial Payment Center [ Source: IBM ]
August 2014- Financial organizations are under intense pressure to grow their business while keeping costs in check and meeting regulatory requirements. This can be a huge challenge for banking leadership and especially those managing payments infrastructures. How can banks improve business agility and ensure faster compliance? Integrated transaction management hubs deliver differentiated products to customers now, provide a platform for future and enable ongoing market share growth.

You will learn:

• How to ...

[WHITE PAPER]
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Build for Growth: Master the ICM Advantage in High Technology [ Source: IBM ]
July 2014- Success in high technology is contingent on the talent within organizations that innovate ways to manage product cycles, channels and delivery of services. By creating rewards based on clear milestones, variable compensation programs help make high technology businesses built for growth.

[WHITE PAPER]
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The New Era of ICM: Simplicity, Productivity & Profitability - How Software as a Service is Revolutionizing ICM [ Source: IBM ]
July 2014- Good News: The budget and authority to buy strategic technologies - like incentive compensation management (ICM) - that drive your success are being put in your hands.

Bad News: Because of more sophisticated ICM requirements and other business realities, ICM solutions are becoming more complex to purchase.

Read this new paper and learn why more organizations are responding to this dilemma by choosing cloud-based ICM. You'll discover:

• Six ...

[WHITE PAPER]
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The seven essential practices for effective business continuity management [ Source: IBM ]
July 2014- Making changes to your business strategy can often create new risks. If your business continuity management (BCM) plan is not part of an organization-wide, integrated program, it may not evolve to address these new risks. The key to successfully protecting your organization's business operations and reputation is to take a proactive, business-centric approach to BCM that includes the following essential practices:

• Secure executive sponsorship for BCM

• Conduct a comprehensive ...

[WHITE PAPER]
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The Reputational Impact of IT Risk with Forbes Insight [ Source: IBM ]
July 2014- Security and resilience affect nearly every aspect of your company, including your brand value and reputation. Read this report from Forbes Insights for valuable information on:

• The costs of reputational damage to your brand value

• Where the risks are in your environment and how to better protect yourself from them

• The impact of social media on your reputational risk

• How to address the ...

[WHITE PAPER]
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