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Build for Growth: Master the ICM Advantage in High Technology [ Source: IBM ]
July 2014- Success in high technology is contingent on the talent within organizations that innovate ways to manage product cycles, channels and delivery of services. By creating rewards based on clear milestones, variable compensation programs help make high technology businesses built for growth.

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The New Era of ICM: Simplicity, Productivity & Profitability - How Software as a Service is Revolutionizing ICM [ Source: IBM ]
July 2014- Good News: The budget and authority to buy strategic technologies - like incentive compensation management (ICM) - that drive your success are being put in your hands.

Bad News: Because of more sophisticated ICM requirements and other business realities, ICM solutions are becoming more complex to purchase.

Read this new paper and learn why more organizations are responding to this dilemma by choosing cloud-based ICM. You'll discover:

• Six ...

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The seven essential practices for effective business continuity management [ Source: IBM ]
July 2014- Making changes to your business strategy can often create new risks. If your business continuity management (BCM) plan is not part of an organization-wide, integrated program, it may not evolve to address these new risks. The key to successfully protecting your organization's business operations and reputation is to take a proactive, business-centric approach to BCM that includes the following essential practices:

• Secure executive sponsorship for BCM

• Conduct a comprehensive ...

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The Reputational Impact of IT Risk with Forbes Insight [ Source: IBM ]
July 2014- Security and resilience affect nearly every aspect of your company, including your brand value and reputation. Read this report from Forbes Insights for valuable information on:

• The costs of reputational damage to your brand value

• Where the risks are in your environment and how to better protect yourself from them

• The impact of social media on your reputational risk

• How to address the ...

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Forrester Market Overview: Digital Customer Experience Delivery Platforms [ Source: IBM ]
July 2014- Forrester states that businesses today struggle to understand and leverage the tools necessary to create and manage unified, multichannel Digital Customer Experiences across multiple touchpoints including, web and mobile experiences for customer transactions and mobile applications.

Read this report to understand how IBM's Digital Experience software is delivering solutions for the emerging Digital Customer Experience platform and integrating best-of-breed components into software offerings that manage multiple facets of the Digital Customer Experience.

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Forrester Market Overview: Digital Customer Experience Delivery Platforms [ Source: IBM ]
July 2014- Forrester states that businesses today struggle to understand and leverage the tools necessary to create and manage unified, multichannel Digital Customer Experiences across multiple touchpoints including, web and mobile experiences for customer transactions and mobile applications.

Read this report to understand how IBM's Digital Experience software is delivering solutions for the emerging Digital Customer Experience platform and integrating best-of-breed components into software offerings that manage multiple facets of the Digital Customer Experience.

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Digital reinvention Preparing for a very different tomorrow [ Source: IBM ]
July 2014- The newest digital technologies - among them social media, mobility, analytics and cloud - keep changing how people, businesses and governments interact. These digital forces enable unprecedented levels of connectedness and so the world is already investing in consumer-centricity. However, these new technologies are truly still in their infancies. The transformation that is already underway will soon intensify, resulting in a paradigm shift from customer-centricity toward an everyone-to-everyone (E2E) economy.

The implication ...

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Six capabilities of development platform ROI [ Source: IBM ]
July 2014- This executive brief looks at six proven capabilities of a development environment that complement a RADD platform for collaborative or workflow-driven business applications.

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Applying social business: The repeatable patterns that improve business processes and provide return [ Source: IBM ]
July 2013- A shift of power in commercial relationships from producers and sellers to buyers has changed marketplace and leadership thinking toward greater collaboration with customers, partners and employees. Fortunately, new capabilities in technology and business practices can help organizations adapt and harness these marketplace dynamics. Social business can be combined with mobility and cloud to:

• Enable organizations to innovate and execute faster

• Better understand and serve their customers

&...

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Improving Collaboration by Adding Social Capabilities to Email [ Source: IBM ]
July 2014- This paper looks at why email remains the primary mode of communication in business today and the fact that more and more organizations are looking at social software and other real-time communication methods to add to the email experience. Analyst firm IDC expects that organizations will use software, such as Notes and Domino 9x Social Edition which seamlessly combines email with social capabilities both on-premises and in the cloud, to complement existing tools and address ...

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